Dispatcher

Academy Bus; Newark (NJ); On-site; USD 31,684 - 42,705; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Prescription coverage

Life insurance

401k plan

Paid time off

Paid holidays

Job summary

Academy Bus in Newark, NJ is seeking a Dispatcher to join a cross-functional team and keep lines of communication open between employees and customers. This full-time role offers benefits and paid time off as part of the largest privately owned transportation company in the U.S.

You will monitor service performance, coordinate with terminal leadership and customer service to ensure safe, efficient operations.

Qualifications

• Must be available to work evenings and weekends.
• Valid Driver’s License (CDL is a plus but not required)
• Solid internal and external customer service skills
• Organized, analytical and drive for results
• Instinct for process improvement

Responsibilities

• Monitor service performance
• Coordinate with terminal leadership, customer service, and other teams to ensure safe and effective operations

Skills

Customer service

Communication

Team collaboration

Organizational skills

Job description

Dispatcher at Academy Bus

You will join a cross‑functional team, keeping the lines of communication open between its employees and customers. This role provides an opportunity for growth within the largest privately owned and operated transportation company in the U.S. This is a full‑time position with benefits and paid time off.

Earn $27.00 per hour. Pay rate commensurate with candidate experience level.

Requirements

• Must be available to work evenings and weekends
• Valid Driver’s License (CDL is a plus but not required)

Responsibilities

• Monitor service performance
• Coordinate with terminal leadership, customer service, and other teams to ensure safe and effective operations

Desired Qualities

• Ability to manage in a fast paced, high change work environment
• Solid internal and external customer service skills
• Organized, analytical and drive for results
• Instinct for process improvement

Health Insurance And Benefits Offered Include

• Medical, Dental, Vision, Prescription, and Life insurance
• Supplemental coverages
• 401K plan
• Paid time off
• Paid holidays

Academy is an EEO.