Dispatcher

Academy Bus; Baltimore (MD); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Prescription coverage

Life insurance

401K plan

Paid Time Off

Paid Holidays

Job summary

Academy Bus is seeking a Dispatcher in Baltimore, MD to join a cross-functional team responsible for coordinating schedules, monitoring performance, and ensuring safe operations. This role requires a CDL license with a passenger endorsement and the ability to work an overnight shift, including weekends.

Starting pay is $22.00 per hour with benefits and PTO. Ideal candidates will have at least 1 year of scheduling or operations experience in the bus industry and be proficient with MS Outlook and

Qualifications

• 1 year scheduling or operations experience in bus industry.
• Strong customer service skills and ability to work in fast-paced environment.
• Ability to adapt to changing priorities and drive for results.

Responsibilities

• Review schedules and requests.
• Monitor service performance.
• Coordinate with terminal leadership, customer service, and other teams to ensure safe and effective operations.

Skills

Customer service

Organized

Analytical

Tools

MS Outlook

Excel

Job description

Job Details

As a Dispatcher at Academy Bus, you will join a cross-functional team, keeping the lines of communication open between its employees and customers. This role provides an opportunity for growth within the largest privately owned and operated transportation company in the U.S.

This is a full-time position with benefits and paid time off. MUST HAVE CDL license with passenger endorsement.

Starting pay rate of $22.00 per hour. Pay rate based on candidate experience level.

Must be able to work the overnight shift. Weekends as needed.

Responsibilities

• Review schedules and requests
• Monitor service performance
• Coordinate with terminal leadership, customer service, and other teams to ensure safe and effective operations

Requirements

• At least 1 year of scheduling or operations experience in bus or motor coach industry
• Must have CDL license with passenger endorsement
• Must be able to work a flexible schedule, including nights and weekends
• MS Outlook and Excel

Desired Qualities

• Ability to manage in a fast paced, high change work environment
• Solid internal and external customer service skills
• Organized, analytical and drive for results
• Instinct for process improvement

Health Insurance And Benefits Offered Include

• Medical, Dental, Vision, Prescription and Life insurance
• Supplemental coverages
• 401K plan
• Paid Time Off
• Paid Holidays

Academy is EEO.