Dispatcher

TNT Crane & Rigging, Inc.; Birmingham (AL); On-site; USD 42,000 - 64,000; Full time

Job summary

TNT Crane & Rigging, Inc. in Birmingham, AL is seeking a dispatcher to manage crane dispatches and daily schedules. You will record crane sizes, assign operators/riggers, and capture job-site details including location, timing, and special rigging needs.

Responsibilities include updating job tickets, coordinating with On-Call staff, and ensuring accurate invoicing and customer contact information. Strong communication and organizational skills are essential.

Qualifications

• Experience coordinating crane dispatches and schedules.
• Ability to read job specs and coordinate with operators and customers.
• Strong communication, organization, and numerical skills.

Responsibilities

• Receives incoming calls from external and internal customers.
• Records the daily schedule: crane size, assigned operator/rigger, date/time, estimated duration.
• Captures job site directions, rigging requirements, and customer invoicing details.
• Completes the job ticket with task details, timings, crane size, and invoicing method.
• Coordinates with on-call personnel and ensures timely shift handoffs.

Skills

Dispatching

Scheduling

Crane operations

Rigging techniques

Mechanical/analytical

Education

High School diploma or GED

College degree preferred

Job description

Responsibilities

• Receives incoming calls from external and internal Customers.


• Records the following on the Daily schedule:


• Crane size required for the job task.


• Assigned Operator and/or Rigger for the job task.


• Date and time requested to be on job site and estimated hours or days till completion of the task.


• Customer's complete Company name that will be receiving the invoice. (Division or Location)


• Direction to job location (including County and/or nearest town) and the description of the job task.


• Special rigging that maybe required. (i.e. spreader bar, man basket, etc.)


• Contact's name and phone number(s)


• Completes the job ticket with the following information:


• Date of the assigned job task.


• Time the Operator and/or rigger is to be at location.


• Crane size, this is the size of Crane that the Customer will be invoiced. (Example: 60 ton, even though a 75 ton was used)


• Billing, enter the method that the Customer will be invoiced. (ei. Charge (Purchase Order), Check, Cash, Charge Card, etc.)


• Customer, complete company name that will be receiving the invoice.


• Contact, customer's name that will be on site.


• Telephone, Customer's contact phone number and/or pager.


• Weight, is the weight of the load that will be lifted.


• Height is the vertical height that the load will be lifted.


• Reach, the total horizontal distance the load will be lifted away from the crane.


• Special rigging, any item that is not normally carried on the crane, such as spreader bar, man basket, slings, and/or special blocks.


• Job description is the explanation of the job task that we will be performing.


• Job location is the directions how to get to the actual job location.


• Operator is the person assigned to perform the job task.


• Estimated length of job is the best estimate that the Customer should provide us that it will take to complete the job task on his location.


• Posts job tickets in the break room for the following day's assignments.


• Coordinates efforts with the person "On-Call" whenever the schedule is nearly full and/or if there are any concerns such as over lapping times for job assignments, manpower, equipment concerns, etc.


• At the end of your shift reviews with the person "On-Call" all the job assignments that is on the schedule along with any other job tasks that may be forthcoming.


• Ability to read, interpret, and determine that an assigned Crane can perform the lift by utilizing the Manufacture's load charts.

• Receives incoming calls from external and internal Customers.


• Records the following on the Daily schedule:


• Crane size required for the job task.


• Assigned Operator and/or Rigger for the job task.


• Date and time requested to be on job site and estimated hours or days till completion of the task.


• Customer's complete Company name that will be receiving the invoice. (Division or Location)


• Direction to job location (including County and/or nearest town) and the description of the job task.


• Special rigging that maybe required. (i.e. spreader bar, man basket, etc.)


• Contact's name and phone number(s)


• Invoicing information. (i.e. Charge (Purchase Order), Check, Cash, Charge Card, etc.)


• Completes the job ticket with the following information:


• Date of the assigned job task.


• Time the Operator and/or rigger is to be at location.


• Crane size, this is the size of Crane that the Customer will be invoiced. (Example: 60 ton, even though a 75 ton was used)


• Billing, enter the method that the Customer will be invoiced. (ei. Charge (Purchase Order), Check, Cash, Charge Card, etc.)


• Customer, complete company name that will be receiving the invoice.


• Contact, customer's name that will be on site.


• Telephone, Customer's contact phone number and/or pager.


• Weight, is the weight of the load that will be lifted.


• Height is the vertical height that the load will be lifted.


• Reach, the total horizontal distance the load will be lifted away from the crane.


• Special rigging, any item that is not normally carried on the crane, such as spreader bar, man basket, slings, and/or special blocks.


• Job description is the explanation of the job task that we will be performing.


• Job location is the directions how to get to the actual job location.


• Operator is the person assigned to perform the job task.


• Estimated length of job is the best estimate that the Customer should provide us that it will take to complete the job task on his location.


• Posts job tickets in the break room for the following day's assignments.


• Coordinates efforts with the person "On-Call" whenever the schedule is nearly full and/or if there are any concerns such as over lapping times for job assignments, manpower, equipment concerns, etc.


• At the end of your shift reviews with the person "On-Call" all the job assignments that is on the schedule along with any other job tasks that may be forthcoming.


• Ability to read, interpret, and determine that an assigned Crane can perform the lift by utilizing the Manufacture's load charts.

Qualifications

• High School diploma or GED required.


• College degree preferred.


• 3-7 years of industrial dispatching/scheduling duties.


• 3-7 years of crane operations, and proper rigging techniques.


• Mechanical and analytical skills preferred.