Dispatcher

Southway Crane Company; Birmingham (AL); Presencial; USD 55.000 - 85.000; Jornada completa

Descripción de la vacante

Southway Crane Company in Birmingham, AL is seeking a dispatching specialist to manage crane task scheduling, operator and rigger assignments, and site coordination. You will coordinate with customers to capture job details, crane size, invoicing methods, and location information for accurate tickets.

The role requires 3–7 years in industrial dispatching and crane operations, with strong mechanical and analytical skills to interpret load charts and ensure safe lifts.

Formación

• 3–7 years of industrial dispatching/scheduling duties.
• 3–7 years of crane operations and rigging techniques.
• Mechanical and analytical skills preferred.

Responsabilidades

• Receives incoming calls from external and internal customers and records details on the daily schedule.
• Assigns operator and/or rigger for each job task and notes date/time and estimated duration.
• Documents crane size to be invoiced and the method of invoicing (PO, cash, check, etc.).
• Completes job tickets with job description, location, contact information, and on-site personnel.
• Coordinates with On-Call staff to manage overlapping schedules and manpower needs.
• Reviews assignments at shift end with On-Call personnel and reconciles schedule forecasts.

Conocimientos

Dispatching & Scheduling

Crane operations

Rigging techniques

Mechanical aptitude

Analytical skills

Educación

High School diploma or GED

College degree preferred

Descripción del empleo

Responsibilities:Receives incoming calls from external and internal Customers.Records the following on the Daily schedule:Crane size required for the job task.Assigned Operator and/or Rigger for the job task.Date and time requested to be on job site and estimated hours or days till completion of the task.Customer’s complete Company name that will be receiving the invoice. (Division or Location)Direction to job location (including County and/or nearest town) and the description of the job task.Special rigging that maybe required. (i.e. spreader bar, man basket, etc.)Contact’s name and phone number(s)Invoicing information. (i.e. Charge (Purchase Order), Check, Cash, Charge Card, etc.)Completes the job ticket with the following information:Date of the assigned job task.Time the Operator and/or rigger is to be at location.Crane size, this is the size of Crane that the Customer will be invoiced. (Example: 60 ton, even though a 75 ton was used)Billing, enter the method that the Customer will be invoiced. (ei. Charge (Purchase Order), Check, Cash, Charge Card, etc.)Customer, complete company name that will be receiving the invoice.Contact, customer’s name that will be on site.Telephone, Customer’s contact phone number and/or pager.Weight, is the weight of the load that will be lifted.Height is the vertical height that the load will be lifted.Reach, the total horizontal distance the load will be lifted away from the crane.Special rigging, any item that is not normally carried on the crane, such as spreader bar, man basket, slings, and/or special blocks.Job description is the explanation of the job task that we will be performing.Job location is the directions how to get to the actual job location.Operator is the person assigned to perform the job task.Estimated length of job is the best estimate that the Customer should provide us that it will take to complete the job task on his location.Posts job tickets in the break room for the following day’s assignments.Coordinates efforts with the person “On-Call” whenever the schedule is nearly full and/or if there are any concerns such as over lapping times for job assignments, manpower, equipment concerns, etc.At the end of your shift reviews with the person “On-Call” all the job assignments that is on the schedule along with any other job tasks that may be forthcoming.Ability to read, interpret, and determine that an assigned Crane can perform the lift by utilizing the Manufacture’s load charts.Qualifications:High School diploma or GED required.College degree preferred.3-7 years of industrial dispatching/scheduling duties.3-7 years of crane operations, and proper rigging techniques.Mechanical and analytical skills preferred.