Dispatcher

Southway Crane Company; Atlanta (GA); On-site; USD 55,000 - 75,000; Full time

Job summary

Southway Crane Company is seeking a capable dispatcher with experience in industrial scheduling and crane operations to coordinate lift tasks, rigging, and on-site instructions. The role involves interacting with customers, scheduling crane crews, and ensuring safe, efficient lifts following load charts and company procedures.

The ideal candidate has 3–7 years in dispatching and crane operations, with strong mechanical and analytical skills and high school or GED completion.

Qualifications

• High School diploma or GED required.
• College degree preferred.
• 3–7 years of industrial dispatching/scheduling duties.
• 3–7 years of crane operations, and proper rigging techniques.
• Mechanical and analytical skills preferred.

Responsibilities

• Receives incoming calls from external and internal customers and records details on the daily schedule.
• Assigns operators and/or riggers for each job task with location and timing.
• Notes job site directions, crane size, rigging requirements, and invoicing details for billing.
• Completes job tickets with task description, locations, times, crane size, and billing method.
• Coordinates with on-call personnel to manage overlapping schedules and resource constraints.
• Reviews scheduled assignments with on-call staff at end of shift and communicates any upcoming tasks.
• Reads and applies manufacturer load charts to ensure crane lifts are within safe limits to perform the task.

Skills

Industrial dispatching

Crane operations

Rigging techniques

Mechanical skills

Analytical skills

Education

High School diploma or GED

College degree

Job description

Responsibilities:Receives incoming calls from external and internal Customers.Records the following on the Daily schedule:Crane size required for the job task.Assigned Operator and/or Rigger for the job task.Date and time requested to be on job site and estimated hours or days till completion of the task.Customer’s complete Company name that will be receiving the invoice. (Division or Location)Direction to job location (including County and/or nearest town) and the description of the job task.Special rigging that maybe required. (i.e. spreader bar, man basket, etc.)Contact’s name and phone number(s)Invoicing information. (i.e. Charge (Purchase Order), Check, Cash, Charge Card, etc.)Completes the job ticket with the following information:Date of the assigned job task.Time the Operator and/or rigger is to be at location.Crane size, this is the size of Crane that the Customer will be invoiced. (Example: 60 ton, even though a 75 ton was used)Billing, enter the method that the Customer will be invoiced. (ei. Charge (Purchase Order), Check, Cash, Charge Card, etc.)Customer, complete company name that will be receiving the invoice.Contact, customer’s name that will be on site.Telephone, Customer’s contact phone number and/or pager.Weight, is the weight of the load that will be lifted.Height is the vertical height that the load will be lifted.Reach, the total horizontal distance the load will be lifted away from the crane.Special rigging, any item that is not normally carried on the crane, such as spreader bar, man basket, slings, and/or special blocks.Job description is the explanation of the job task that we will be performing.Job location is the directions how to get to the actual job location.Operator is the person assigned to perform the job task.Estimated length of job is the best estimate that the Customer should provide us that it will take to complete the job task on his location.Posts job tickets in the break room for the following day’s assignments.Coordinates efforts with the person “On-Call” whenever the schedule is nearly full and/or if there are any concerns such as over lapping times for job assignments, manpower, equipment concerns, etc.At the end of your shift reviews with the person “On-Call” all the job assignments that is on the schedule along with any other job tasks that may be forthcoming.Ability to read, interpret, and determine that an assigned Crane can perform the lift by utilizing the Manufacture’s load charts.Qualifications:High School diploma or GED required.College degree preferred.3-7 years of industrial dispatching/scheduling duties.3-7 years of crane operations, and proper rigging techniques.Mechanical and analytical skills preferred.