Dispatcher

Fortune International, Llc; Bensenville (IL); On-site; USD 42,000 - 62,000; Full time

Job summary

Fortune Fish & Gourmet is seeking a dedicated Dispatcher in Bensenville, IL. This full-time role involves logging calls, coordinating with departments, and directing field units to prioritize and organize schedules for deliveries.

Responsibilities include dispatching orders, prioritizing urgent calls, and using radio, phone, or computer to deploy crews. Data entry and logging are essential, with ongoing duties as assigned by the supervisor.

Qualifications

• Dispatcher duties include logging calls and providing information from departments.
• Coordinate field units' routes to prioritize and organize schedules.
• Schedule and dispatch drivers and crews to locations.
• Communicate with supervisors or customers to resolve problems.
• Enter data in computer systems and maintain logs.

Responsibilities

• Receive and dispatch orders for products or deliveries.
• Prioritize calls according to urgency and importance.
• Use radio, phone, or computer to send crews to locations.
• Monitor the route and status of field units to coordinate and prioritize their schedule.
• Provide field units with information about orders, traffic, obstacles, and requirements.
• Enter data in computer system and maintain logs and records of calls, activities, and other information.
• Other duties may be assigned by supervisor.
• Scheduling and dispatching drivers, work crews, vehicles, or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs
• Speaking with supervisors or customers to resolve problems, requests for services or equipment.
• Preparing daily work such as schedules.

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Dispatcher

Full Time Manual Labor Bensenville, IL, US

Summary of Position:

Reporting to the Transportation Manager, the dispatcher main duties include logging each call, providing answers to questions by retrieving information from the necessary departments and supervising the field units’ routes to prioritize and organize their schedules.

Key Responsibilities

Respond to any issues and follow-up by coordinating with the appropriate departments or field units.

• Receive and dispatch orders for products or deliveries.
• Prioritize calls according to urgency and importance.
• Use radio, phone, or computer to send crews, vehicles, or other field units to appropriate locations.
• Monitor the route and status of field units to coordinate and prioritize their schedule.
• Provide field units with information about orders, traffic, obstacles, and requirements.
• Enter data in computer system and maintain logs and records of calls, activities, and other information.
• Other duties may be assigned by supervisor.
• Scheduling and dispatching drivers, work crews, vehicles, or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs
• Speaking with supervisors or customers to resolve problems, requests for services or equipment.
• Preparing daily work such as schedules.

Fortune Fish & Gourmet is an equal opportunity employer.

Our Mission is to elevate meals and lives by uniting unmatched product quality and selection with responsible sourcing, faithful stewardship, and unparalleled commitment to our customers’ and team members’ success.

Our Vision is a world in which we can all: