Dispatcher

Performance Food Group (New); Fort Worth (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Day 1 Health Benefits

Employee Stock Purchase Plan

401K Employer Matching

Education Assistance

Paid Time Off

Job summary

Performance Food Group is seeking a dispatcher in Fort Worth, TX to coordinate delivery schedules and dispatch operations. You will assign drivers to trucks, answer questions, and coordinate with customers, vendors, and coworkers to ensure on-time deliveries.

The role requires 1–2 years of dispatch experience or related work, with a high school diploma or equivalent. Expect a stable full-time position with comprehensive benefits as part of a supportive team.

Qualifications

• High School Diploma/GED or Equivalent Experience.
• 1-2 years dispatch and commercial driver experience or related area.

Responsibilities

• Dispatchers keep track of drivers and routes using available technology.
• Check drivers in/out of terminals and log trip records.
• Communicate with drivers daily and handle customer requests and complaints.
• Calculate miles and determine travel times to estimate delivery costs.

Skills

Dispatch coordination

Driver communication

Customer interaction

Education

High School Diploma/GED or equivalent

Job description

Company Description

Performance Foodservice, PFG's broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants, and other experts builds close relationships with customers - providing advice on improving operations, menu development, product selection, and operational strategies. The Performance team delivers delicious food but also goes above and beyond to help independent restaurant owners achieve their dreams.

Job Description

We Deliver the Goods

• Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
• Growth opportunities performing essential work to support America's food distribution system
• Safe and inclusive working environment, including culture of rewards, recognition, and respect

Position Summary

Responsible for coordinating the overall scheduling and dispatching of delivery operations by communicating with truck drivers through computers, phones or two-way radios. Assign drivers to trucks and make sure that they leave and arrive on schedule. Available at all times to answer any questions from drivers, help them avoid traffic jams and keep them aware of inclement weather ahead. Communicates and interacts with customers, vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner. Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company.

Position Responsibilities

• Dispatchers keep track of the progress drivers make along their route by using available technology.
• Check drivers in and out of terminals and transfer the trip records into a company's files.
• Communicate with drivers on a daily basis, but must handle any requests and complaints from customers.
• Calculate miles for all trucks.
• Determine travel and route times so that delivery costs can be accurately determined.
• Performs other related duties as assigned.

Qualifications

High School Diploma/GED or Equivalent Experience

1-2 years dispatch and commercial driver experience or related area

Preferred qualifications

High School Diploma/GED or Equivalent Experience

2-4 years dispatch and commercial driver experience within the food service industry

EEO Statement

Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations.

Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.