Dispatch Coordinator – Route & Field Operations

Fortune International, Llc; Bensenville (IL); On-site; USD 42,000 - 62,000; Full time

Job summary

Fortune Fish & Gourmet is seeking a dedicated Dispatcher in Bensenville, IL. This full-time role involves logging calls, coordinating with departments, and directing field units to prioritize and organize schedules for deliveries.

Responsibilities include dispatching orders, prioritizing urgent calls, and using radio, phone, or computer to deploy crews. Data entry and logging are essential, with ongoing duties as assigned by the supervisor.

Qualifications

• Dispatcher duties include logging calls and providing information from departments.
• Coordinate field units' routes to prioritize and organize schedules.
• Schedule and dispatch drivers and crews to locations.
• Communicate with supervisors or customers to resolve problems.
• Enter data in computer systems and maintain logs.

Responsibilities

• Receive and dispatch orders for products or deliveries.
• Prioritize calls according to urgency and importance.
• Use radio, phone, or computer to send crews to locations.
• Monitor the route and status of field units to coordinate and prioritize their schedule.
• Provide field units with information about orders, traffic, obstacles, and requirements.
• Enter data in computer system and maintain logs and records of calls, activities, and other information.
• Other duties may be assigned by supervisor.
• Scheduling and dispatching drivers, work crews, vehicles, or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs
• Speaking with supervisors or customers to resolve problems, requests for services or equipment.
• Preparing daily work such as schedules.

Job description

Fortune Fish & Gourmet is seeking a dedicated Dispatcher in Bensenville, IL. This full-time role involves logging calls, coordinating with departments, and directing field units to prioritize and organize schedules for deliveries.

Responsibilities include dispatching orders, prioritizing urgent calls, and using radio, phone, or computer to deploy crews. Data entry and logging are essential, with ongoing duties as assigned by the supervisor.