Dispatcher

Priority Dispatch Corp.; Ballwin (MO); On-site; USD 48,708 - 59,532; Full time

Job summary

The City of Ballwin in Missouri is seeking a full-time Dispatcher to answer emergency and non-emergency calls, dispatch patrol units, monitor radio traffic, and enter information into the CAD system. You will support police operations by relaying critical data quickly and accurately.

Ideal candidates are at least 18 with a high school diploma, able to stay calm under pressure, communicate clearly, and complete all required dispatch training.

Qualifications

• Must be 18 years old or older.
• High school diploma required.
• Ability to learn two-way radio operation and CAD/computer systems.
• Strong written and verbal communication with the public.

Responsibilities

• Answer emergency and non-emergency telephone calls.
• Dispatch information via two-way radio.
• Enter information into the Computer-Aided Dispatch (CAD) system.
• Monitor prisoner activity and provide weather alerts as needed.

Skills

Understanding police operations

Clear courteous communication

Calm under pressure

Two-way radio CAD familiarity

Education

High school diploma

Tools

CAD system

Job description

Dispatcher# DispatcherCity of Ballwin - BALLWIN, MO 63011## OverviewSalary Range$54,120.00 Salary/yearPosition TypeFull TimeJob ShiftAnyEducation LevelHigh SchoolCategoryGovernment## DescriptionPosition Summary* Answers emergency and non-emergency telephone calls.* Dispatch information received via two-way radio.* Enters information into the Computer-Aided Dispatch (C.A.D.) system.* Monitors prisoner activity.Principal Duties and Responsibilities* Screens and forwards phone calls.* Answers radio and maintains constant contact with Patrol Officers.* Dispatches emergency vehicles.* Gives general information and directions to the public.* Makes and routes computer inquiries, entries, modifications, and cancelations.* Makes notifications relevant to police tasks at hand.* In emergency situations, exercises complete control of communications airways for the safety of all persons concerned.* Provides severe weather warnings.* Monitors prisoner welfare via video surveillance.* Functions and carries out all orders regarding the rules and regulations of the Division of Communications.Skills, Knowledge and Abilities* Possess an understanding of police operations and procedures.* Ability to deal courteously and calmly with the public during emergency situations.* Possesses effective communication, handwriting, and computer skills.* Possess the ability to learn basic knowledge of two-way radio operation and computer operations.* Must successfully complete required training in all phases of dispatching job requirements.## QualificationsEligibilityMust be 18 years of age (minimum).High school diploma required.