Dispatch Supervisor: Route Optimization & Driver Support

Automatic Data Processing, Inc.; New York (NY); On-site; USD 39,000 - 44,000; Full time

Job summary

Wilbert's PAP Hudson Valley is seeking a Dispatch Supervisor to coordinate daily dispatch operations and driver support to ensure timely, efficient deliveries. You will plan routes, balance workloads, and track KPIs to improve performance.

The role requires the ability to work with drivers and leadership to maintain on-time departures, while ensuring safety policies are followed in a dynamic distribution environment.

Qualifications

• High school diploma or GED or equivalent combination.
• Experience or knowledge in automotive industry.
• 21+ years old for insurance purposes.
• Valid driver's license and forklift certification.

Responsibilities

• Plans and optimizes daily routes, including pickups and manually added stops.
• Coordinates fleet availability, vehicle assignments, maintenance, and repairs.
• Forecasts driver needs for the following week and coordinates coverage.
• Serves as a primary contact for driver questions and on-road concerns.
• Coordinates new driver training and outfitting with the Driver Operations Coordinator.

Skills

Reading comprehension

Writing reports

Public speaking

Math ability

Education

High school diploma or GED

Tools

Forklift certification

Job description

Wilbert's PAP Hudson Valley is seeking a Dispatch Supervisor to coordinate daily dispatch operations and driver support to ensure timely, efficient deliveries. You will plan routes, balance workloads, and track KPIs to improve performance.

The role requires the ability to work with drivers and leadership to maintain on-time departures, while ensuring safety policies are followed in a dynamic distribution environment.