Dispatch Supervisor – Cold-Storage Operations Lead

NewCold; Atlanta (GA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Supportive environment

International growth

Impact & innovation

Well-being program

Career growth

Job summary

NewCold in Atlanta is seeking a hands-on Dispatch Supervisor to lead outbound shipping and dispatch operations in a temperature-controlled warehouse. You will ensure orders are picked, staged, verified, and loaded on time while upholding safety, quality, and cold-chain standards.

You\'ll partner with warehouse, inventory, transportation, and maintenance teams to drive efficiency and compliance in a fast-paced environment, mentoring staff, scheduling, and maintaining dispatch logs.

Qualifications

• High school diploma or GED required.
• 3+ years of warehouse operations experience.
• Minimum 1 year of leadership or dispatch supervision experience.
• Experience in frozen or temperature-controlled warehouse environments required.
• Working knowledge of shipping processes and WMS.
• Strong communication and organizational skills.
• Proficient in Microsoft Office.

Responsibilities

• Supervise daily outbound and dispatch operations including dock activity, staging, and trailer loading.
• Lead and mentor team members through active floor presence and engagement.
• Assign work, monitor productivity, and ensure shipping deadlines are met.
• Coordinate dock scheduling and transportation movements (inbound/outbound).
• Communicate effectively with drivers, carriers, and internal departments.

Skills

Leadership

Communication

Warehouse operations

Safety standards

Forklift operation

Education

High school diploma or GED

Tools

WMS

Microsoft Office

Job description

NewCold in Atlanta is seeking a hands-on Dispatch Supervisor to lead outbound shipping and dispatch operations in a temperature-controlled warehouse. You will ensure orders are picked, staged, verified, and loaded on time while upholding safety, quality, and cold-chain standards.

You\'ll partner with warehouse, inventory, transportation, and maintenance teams to drive efficiency and compliance in a fast-paced environment, mentoring staff, scheduling, and maintaining dispatch logs.