Dispatch Specialist

Boerne ISD; Boerne (TX); On-site; USD 25,000 - 30,000; Full time

Job summary

Boerne Independent School District Transportation in Boerne, TX seeks a Dispatch Specialist to oversee routing, scheduling and related operations under the Routing and Student Management Supervisor. The role emphasizes accuracy of routes, data management and coordination with drivers and parents.

The position requires a high school diploma or GED, CDL class B within 180 days, and a safe driving record; preferred is a bachelor’s degree and bus routing software experience.

Qualifications

• High school diploma or GED recognized by TEA.
• Must obtain class B CDL license with endorsements within 180 days (paid training).
• Safe driving record; pass DOT alcohol and drug tests.
• Must obtain and maintain School Bus Driver Certification.
• Fingerprinting background check satisfactory.

Responsibilities

• Develop and maintain accurate bus routes for general education, bilingual, McKinney-Vento and special needs.
• Answer questions about bus eligibility for students.
• Coordinate and distribute bus information, rosters, and schedules to campuses and online resources.
• Assist drivers, parents, and staff with routing issues.
• Ensure routes and schedules comply with district policy.
• Coordinate state-directed student counts to determine ridership.

Skills

Google

MS Word

Excel

Outlook

Transfinder

Communication skills

Leadership

Time management

Education

High school diploma or GED

Bachelor’s degree (preferred)

Tools

Transfinder

GPS systems

Job description

Dispatch Specialist

Boerne Independent School District Transportation - Boerne, Texas Open in Google Maps

This job is also posted in Boerne ISD

Job Details

Job ID: 5940063

Application Deadline: Posted until filled

Posted: Sep 25, 2026 5:00 AM (UTC)

Starting Date: Immediately

Job Description

Job Title: Dispatch Specialist

Department: Transportation

Reports To: Routing and Student Management Supervisor

Pay Grade: AU05

Workdays: 226

Minimum Salary: $18.25 Per Hour

Type of Assignment: Non-exempt

Mid-Point Salary: $21.90 Per Hour

Contract Status: At-Will

Funding: This position is locally funded.

Salary is determined on directly related experience supported by a service record or experience affidavit. Annualized pay may be pro-rated based on actual start date.

Position Summary Under the direct supervision of the Director of Transportation, the Routing and Student Management Supervisor will oversee the department schedules for the Trip Request Specialist and Dispatcher. The Routing and Student Management Supervisor’s primary position is to oversee routing, trip requests, investigate bus complaints, communicate with parents, communicate with campus administration regarding student management, and work with the dispatcher to maintain the absentee logbook, plan and assign bus driver and bus monitor substitutes.

Minimum Requirements

• High school diploma or GED equivalent recognized by the Texas Education Agency or a regional accrediting agency.
• Must obtain the class “B” CDL license with all required endorsements within 180 calendar days of employment (Paid Training Provided).
• Safe driving record verified by Texas Department of Public Safety (meets and maintains liability coverage eligibility).
• Ability to pass U.S. Department of Transportation alcohol and drug tests and annual physical exam.
• Must obtain and maintain School Bus Driver Certification (Texas Department of Public Safety).
• Satisfactory outcome of fingerprinting background check.

Preferred Qualifications

• Bachelor’s degree from an accredited college or university.
• Two (2) years of school bus driving experience.
• Experience with Transfinder school bus routing software.

Knowledge, Skills, and Abilities

• Knowledge of acceptable school transportation standards and operations knowledge of route scheduling principles and practices, and the ability to interpret district policy, local, state and federal laws and regulations related to pupil transportation.
• Capable of responding in emergency situations and remaining calm under pressure.
• Strong organization and computer skills - Google, MS Word, Excel, Outlook, Transfinder and group presentation skills.
• Knowledge of roads, subdivisions, campuses, attendance zones and boundaries that make up Boerne ISD.
• Well-developed communications and interpersonal skills, to include written and verbal skills and the ability to work cooperatively with people, lead personnel and the ability to resolve conflicts.
• Ability to conduct all activities in accordance with the highest ethical standards.
• Ability to follow written and verbal instructions.
• Strong leadership, organizational, and time-management skills.
• Excellent communication and interpersonal skills.

Essential Functions/Key Responsibilities

• Develop, modify, and maintain accuracy of all general education, bilingual, McKinney Vento and special needs bus routes in accordance with rules and regulations of federal programs and the rules, regulations and laws by the Texas Department of Public Safety and the Texas Education Agency.
• Answer questions from district and school personnel regarding bus eligibility for students.
• Coordinating and distributing all bus information, student rosters and schedules to district campuses and online resources.
• Assist drivers, parents, and staff with routing issues.
• Ensure student transportation routes and schedules comply with district policy.
• Coordinate the scheduling of state directed student counts to determine average annual ridership.
• Assist Director in projects and providing data to assist Director in determining the need for additional routes.
• Maintain a thorough knowledge of the routing system utilized by the Transportation Department and analyze demographics pertaining to enrollment and ridership.
• Maintain a thorough knowledge of attendance boundaries, city streets, and plans for future growth in the district.
• Compile student counts and CTE, shuttle and route mileage for local and state reports.
• Plan and coordinate after school tutoring and summer school programs.
• Establish safest pickup-drop-off points for students.
• Develop, modify, and maintain accuracy of all general education, bilingual, and special needs bus routes in accordance with rules and regulations by the Texas Education Agency and the Texas Department of Public Safety.
• Answers queries from district and school personnel regarding bus eligibility for students, as well as coordinating and distributing all bus information and schedules to district campuses.
• Assist drivers, parents, and staff with routing issues in a calm, controlled and professional manner.
• Ensure student transportation routes and schedules comply with district policy.
• Coordinate the scheduling of state directed student counts to determine average annual ridership.
• Keep the Director informed and notified immediately of any accident or student safety concern.
• Operate a school bus when needed.
• Regularly monitor district email for pertinent communication.
• Participate in meetings, training sessions, andseminars as scheduled.
• Daily attendance at work and punctuality are essential functions of the job.
• Keep informed of and comply with policies established by federal and state law, State Board of Education rule, and board policy.
• Comply with all district routines and regulations.

Supervisory Responsibilities

• None.

Working Conditions

Tools/Equipment Used: Operate school bus; Two-way radio, PTT phone; safety equipment including but not limited to flares, reflective signs, and fire extinguisher.

Posture: Prolonged sitting; frequent standing and twisting; occasional kneeling/squatting, bending, stooping, and pushing/pulling.

Motion: Prolonged driving; moderate walking; frequent climbing stairs, grasping/squeezing, wrist and shoulder flexion/extension, and reaching.

Lifting: Limited light lifting and carrying (under 45 pounds) on a daily basis.

Environment: Frequent exposure to extreme hot and cold temperatures, noise, and vehicle fumes; work around moving vehicles; regularly work irregular hours and occasionally work prolonged hours.

Mental Demands: Work with frequent interruptions. Maintain emotional control under stress. Daily attendance and punctuality at work are essential functions of the job.

Non-Discrimination Notice: Boerne Independent School District, as an equal opportunity educational provider and employer, does not discriminate on the basis of race, color, national origin, sex, age, or disability in educational programs or activities that it operates or in employment decisions.

Position Type: Full-Time

Salary: $18.25 Per Hour

Job Requirements

• Citizenship, residency or work visa required

Contact Information

• Rosalie Davis , Routing & Student Management Supervisor
• Transportation
• Phone: [phone]
• Email: [e-mail]