Dispatch Security Officer for Financial Institution

AUS; Westlake (TX); On-site; USD 23,000 - 40,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal, North America’s leading security and facility services company, is seeking a Security Officer for Dispatch Operations in Westlake, TX. The role involves serving at a financial institution location, coordinating communications, monitoring activity, and ensuring timely responses to security-related situations.

The position is full-time with a pay rate of $19.75 per hour. You’ll perform customer service, incident documentation, and dispatch activities while maintaining a secure

Qualifications

• At least 6 months of security-related experience is required.
• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• CPR and First Aid certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• High school diploma or equivalent.

Responsibilities

• Provide customer service to employees, visitors, and vendors at a financial institution location by carrying out site-specific procedures, policies, and emergency response activities when appropriate.
• Monitor incoming calls, alarms, and communications; dispatch appropriate personnel and/or emergency services in accordance with established procedures.
• Document incidents, requests for assistance, and dispatch activity accurately and promptly using required logs and reporting systems.
• Respond to incidents and critical situations in a calm, problem-solving manner, escalating concerns to appropriate site contacts and/or Allied Universal leadership.
• Maintain awareness of activity across assigned areas through communications systems, cameras, and/or access-control platforms, helping to deter unauthorized activity.

Skills

Customer service

Security experience

Education

High school diploma or equivalent

Tools

Computer literacy

Tablet usage

Job description

Allied Universal, North America’s leading security and facility services company, is seeking a Security Officer for Dispatch Operations in Westlake, TX. The role involves serving at a financial institution location, coordinating communications, monitoring activity, and ensuring timely responses to security-related situations.

The position is full-time with a pay rate of $19.75 per hour. You’ll perform customer service, incident documentation, and dispatch activities while maintaining a secure