Dispatch Routing Strategist

Lincare; Phoenix (AZ); On-site; USD 42,000 - 52,000; Full time

Job summary

Lincare in Phoenix, AZ is seeking a Dispatcher to bridge local branch management and central dispatch. You will drive timely completion of daily routing and logistics responsibilities, ensuring accurate communications and on-time deliveries.

Applicants should be comfortable coordinating with branches, monitoring driver progress, updating systems, and upholding regulatory requirements. The role emphasizes professionalism, punctuality, and responsive service to patients and branches alike.

Responsibilities

• Perform all MobileCast dispatching activities
• Route all same day/next day deliveries per policy
• Communicate address/time frame issues to branches
• Update TIMS with customer notes and ship dates
• Notify branches about issues impacting routing
• Monitor driver progress and report missed time windows
• Adjust staffing based on orders and process needs
• Review Central Dispatch reports for driver compliance
• Coordinate with Region management on action plans to meet financial objectives
• Ensure regulatory compliance with Logistics, DOT, ACHC and state laws
• Ensure patients do not experience service failures and inform servicing branch of undeliverable stops
• Demonstrate professional etiquette when interfacing with customers and branches
• Respond to phone, fax, and email questions from branches
• Maintain regular attendance and punctuality

Job description

Lincare in Phoenix, AZ is seeking a Dispatcher to bridge local branch management and central dispatch. You will drive timely completion of daily routing and logistics responsibilities, ensuring accurate communications and on-time deliveries.

Applicants should be comfortable coordinating with branches, monitoring driver progress, updating systems, and upholding regulatory requirements. The role emphasizes professionalism, punctuality, and responsive service to patients and branches alike.