Dispatch/PT Driver

Rides Mass Transit; Marion (IL); On-site; USD 26,000 - 28,000; Part time

Job summary

Rides Mass Transit in Marion, IL invites you to join our Dispatch & Part-Time Driver (Entry Level) team. This entry-level role blends clerical dispatch duties with active driving responsibilities, offering training and a clear path to professional growth.

Starting pay is $19.25 per hour with a $500 sign-on bonus after three months. Trainees will complete five days of classroom instruction and a three-month training period, with CDL required within one month.

Qualifications

• No experience? No problem! We will train qualified candidates.
• Clerical Skills: Basic clerical skills are required to manage scheduling and communications.
• Age: Must be at least 21 years of age to hold a CDL.
• Driving Record: Must have a good driving record for the past 3 years (no more than one moving violation or one at-fault accident).
• No DUI convictions within the last 10 years.
• Documentation: Ability to provide proof of personal auto insurance.
• Background: A verifiable, positive work history with no separations due to substance abuse violations.
• Because RMTD provides transportation for Federal and State programs, we may not hire persons with felony convictions.
• CDL Licensing: You must obtain a CDL license (including passenger and air brake tests) within one month of employment. RMTD will train qualified candidates.
• Attitude: A customer-focused and positive mindset is essential.

Responsibilities

• Dispatching & Scheduling: Receive written and phone requests for transportation and efficiently assign and schedule customer reservations.
• Driving: Operate vehicles and provide transportation services as needed.
• Customer Service: Maintain a friendly, professional, and service-oriented demeanor with all passengers and callers.

Skills

Clerical skills

Customer service

Attitude

Communication

Job description

Join Our Team: Dispatch & Part-Time Driver (Entry Level)

Are you looking for a rewarding career with a team that values a friendly, customer-centered attitude? We are seeking motivated individuals for our Dispatch and Part-Time Driver position. This is an entry-level role where we provide the training you need to succeed!

Starting Pay: $19.25 per hour
Sign-on Bonus: $500.00 New Hire Incentive (awarded after successful completion of the three-month training period)

The Role

This unique position combines clerical dispatching duties with active driving responsibilities. You will serve as a vital link between our customers and our transportation services.

Key Responsibilities:

• Dispatching & Scheduling: Receive written and phone requests for transportation and efficiently assign and schedule customer reservations.
• Driving: Operate vehicles and provide transportation services as needed.
• Customer Service: Maintain a friendly, professional, and service-oriented demeanor with all passengers and callers.

Qualifications & Requirements

No experience? No problem! We will train qualified candidates.

• Clerical Skills: Basic clerical skills are required to manage scheduling and communications.
• Age: Must be at least 21 years of age to hold a Commercial Driver's License (CDL).
• Driving Record:
• Must have a good driving record for the past 3 years (no more than one moving violation or one at-fault accident).
• No DUI convictions within the last 10 years.
• Documentation: Ability to provide proof of personal auto insurance.
• Background:
• A verifiable, positive work history with no separations due to substance abuse violations.
• Because RMTD provides transportation for Federal and State programs, we may not hire persons with felony convictions.
• CDL Licensing: You must obtain a CDL license (including passenger and air brake tests) within one month of employment. RMTD will train qualified candidates.
• Attitude: A customer-focused and positive mindset is essential.

We offer a comprehensive benefits suite to support our full-time employees:

• Insurance: Affordable Group Health, Vision, Dental, and Life Insurance.
• Paid Time Off:
• Vacation: Accrued annually; earn up to 25 paid vacation days based on years of service.
• Sick & Personal Leave: 7 sick days and 5 paid leave days accrued annually.
• Retirement Security: Participation in the IMRF Retirement Plan and a 457b Retirement Account with a 2% employer match.

Skills & Requirements

Physical & Safety Standards

• DOT Compliance: Applicants must meet DOT physical qualifications (49 CFR 391.41).
• Physical Demands: Drivers must be able to lift 50 pounds to assist clients, as well as bend, stoop, and kneel to perform wheelchair securement and assist passengers as required by ADA regulations.

Training Program

New hires will undergo a structured training process, including:

• A minimum of five days of classroom driver training.
• A minimum three-month total training period.

Compliance & Values

• Drug-Free Workplace: In accordance with Federal Regulations and DOT standards, all safety-sensitive applicants must pass a pre-employment drug test. Please note that both recreational and medical marijuana use are strictly prohibited under DOT guidelines.
• Equal Opportunity: RMTD is an Equal Employment Opportunity/Affirmative Action employer. We do not discriminate based on race, color, religion, sex, age, disability, or any other protected class.