Dispatch Planner - In Training

Stevens Transport INC.; Dallas (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Stevens Transport INC. in Dallas, TX, hosts a developmental Dispatch Planner – In Training role that rotates through core dispatch planning functions to build the skills for a full planner seat.

You will learn load planning, capacity management, and reporting while collaborating with drivers and internal teams in a dynamic, on-site environment. This entry-level position emphasizes data analysis, communication, and problem-solving to support efficient freight movement across Stevens' network.

Qualifications

• Strong computer skills in a Windows environment (Outlook, Excel, Word).
• Proven ability to manage high volumes of inbound communication via email/messaging.
• Demonstrated ability to learn quickly and adapt to changing priorities.

Responsibilities

• Participate in structured training across dispatch planning operations.
• Assist in pairing trucks with freight to support network coverage.
• Support load monitoring and escalate service risks.
• Communicate with drivers and internal teams via phone, email, and systems.
• Learn routing logic, time/distance geography, and transportation systems.
• Observe senior Dispatch Planners and assist in decision-making and contingency planning.
• Contribute to continuous improvement by identifying trends and inefficiencies.

Skills

Data analysis

Fast learner

Critical thinking

Problem solving

Decision making

Communication

Time management

Adaptability

Relationship building

Attention to detail

Education

Bachelor's degree

Tools

Outlook

Excel

Word

AS/400

Job description

Department:OperationsJob Description:JOB SUMMARY:The Dispatch Planner – In Training is a developmental role responsible for learning and supporting the planning and execution of freight movement across Stevens Transport’s network. While in training, this individual will not be assigned a dedicated team, region, or customer portfolio, but will instead rotate through core dispatch planning functions to build the skills required for a full Dispatch Planner seat.This role supports capacity planning efforts by assisting in matching available equipment with freight demands, monitoring load progress, and helping resolve service disruptions. The Dispatch Planner – In Training will develop the ability to analyze data, communicate effectively with drivers and internal stakeholders, and contribute to operational efficiency in a highly dynamic environment.Please note this position is on-site at Stevens Transport HQ in Dallas, TX due to operational collaboration needs.JOB DESCRIPTION:Key ResponsibilitiesParticipate in structured training across dispatch planning operations, including load planning, driver communication, and capacity managementAssist in pairing available trucks with freight to support network coverage needsSupport load monitoring activities, identifying and escalating service risks related to delays, weather, mechanical issues, or customer changesCommunicate professionally with drivers and internal teams via phone, email, and transportation systemsLearn to balance trailer pools and support repositioning strategies between surplus and deficit marketsAssist in generating daily, weekly, and ad hoc operational reportsDevelop working knowledge of transportation systems, routing logic, and time/distance geographyObserve and support senior Dispatch Planners in decision-making, problem-solving, and contingency planningContribute to continuous improvement efforts by identifying trends, inefficiencies, and potential solutionsQUALIFICATIONS:Minimum QualificationsStrong computer skills in a Windows environment, including Outlook, Excel, and WordAbility to manage high volumes of inbound communication (email and messaging systems)Strong organizational skills with the ability to prioritize tasks in a fast-paced environmentEffective verbal and written communication skillsDemonstrated ability to learn quickly and adapt to changing prioritiesPreferred QualificationsBachelor’s degree from an accredited universityInternship or early career experience in transportation, logistics, supply chain, or operationsFamiliarity with time/distance geography conceptsExposure to transportation management systems (e.g., AS/400 or similar platforms)Experience working in a deadline-driven or operations-focused environmentSKILLS AND ABILITIES:Data AnalysisCritical ThinkingProblem SolvingDecision MakingCommunicationScheduling & RoutingTime ManagementAdaptabilityResearchContingency PlanningRelationship BuildingAttention to DetailWork Experience:2+ years of related experience in logistics, supply chain, operations, or similar field preferredEducation:Bachelor’s degree preferred (Business, Supply Chain, Logistics, or related field)Physical Demands:Prolonged periods sitting at a desk and working on a computerFrequent use of hands and fingers for typing and system navigationReasonable accommodations may be made to enable individuals with disabilities to perform essential functions.Workshift:Education:In compliance with Federal and State equal employment opportunity laws, qualified candidates are considered for all positions without regard to race, color, religion, sex, national origin, age, marital status, veteran status, non-job-related disability, or any other protected group status.