Dispatch Operations Lead - Security & Training

Infor; Temecula (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

A prominent dispatch management service is seeking a Dispatch Sergeant to oversee the operations of the Dispatch Center. The ideal candidate will have significant supervisory experience and a background in military, security, or law enforcement. Responsibilities include managing daily operations, ensuring safety, and maintaining training standards. Applicants must have strong communication skills and the ability to perform under pressure while supporting a diverse team in a fast-paced environment.

Qualifications

• At least 2 years of supervisory experience.
• 8–10 years in a related field such as military, security, or law enforcement.
• Ability to obtain a Class 'A' gaming license.

Responsibilities

• Manage daily dispatch operations.
• Ensure safety at the Dispatch Center.
• Supervise training and performance of dispatchers.
• Maintain documentation and communication with teams.

Skills

Proficiency in Microsoft Office

Detail-oriented

Outgoing and energetic

Calm under pressure

Effective listening

Education

Associate's degree (A.A.) or equivalent

Job description

A prominent dispatch management service is seeking a Dispatch Sergeant to oversee the operations of the Dispatch Center. The ideal candidate will have significant supervisory experience and a background in military, security, or law enforcement. Responsibilities include managing daily operations, ensuring safety, and maintaining training standards. Applicants must have strong communication skills and the ability to perform under pressure while supporting a diverse team in a fast-paced environment.