Senior Police Dispatch Training Lead

Military, Veterans and Diverse Job Seekers; Oakdale (CA); On-site; USD 70,000 - 110,000; Full time

Job summary

Military, Veterans and Diverse Job Seekers seeks a Police Dispatcher Instructor to train and supervise city dispatchers, ensure accurate communication, and keep staff certified and current on procedures.

The role requires five years of instructional or dispatcher experience, TCOLE certifications, and a background clearances. Strong teaching skills and familiarity with police communications are essential for success.

Qualifications

• High school diploma or GED required.
• Five years of experience as Instructor, TCOLE Instructor, Formal Teacher, 911/EMD, Police Dispatcher, TCIC/NCIC operator/trainer.
• Associate degree substitutes for two years of experience.
• Must pass intensive background check and drug test.
• Valid driver's license.
• Must obtain TCOLE-Instructor License within six months.

Responsibilities

• Trains, educates, and facilitates lower level police dispatchers on equipment, assigning, broadcasting, and dispatching calls.
• Documents and evaluates weekly progress; identifies deficiencies and recommends training.
• Provides guidance on emergency procedures and ensures continuous technical assistance.
• Keeps up to date with dispatch policies and certifies staff.
• Oversees transmission of information from field officers and accurate entry of data.
• Monitors 45–50 dispatchers to maintain status of field officers during shifts.
• Performs other duties as assigned.

Skills

Oral & written communication

MS Office skills

Instructional methods

Training program development

Two-way radio operation

Typing 45 wpm

Relationship building

Education

High school diploma or GED

Associate degree substitute for 2 years experience

TCOLE Basic Instructor Certification

TCIC/TLETS Associate Trainer Certification

TCOLE-Instructor License

Tools

MS Office Suite

Job description

Military, Veterans and Diverse Job Seekers seeks a Police Dispatcher Instructor to train and supervise city dispatchers, ensure accurate communication, and keep staff certified and current on procedures.

The role requires five years of instructional or dispatcher experience, TCOLE certifications, and a background clearances. Strong teaching skills and familiarity with police communications are essential for success.