Remote Ops Lead: Dispatch & Customer Service

Buckled In; St. Louis (MO); Remote; USD 50,000 - 62,000; Full time

Benefits offered by this job

Health insurance

PTO (Minimum 120 hours per year)

401k plan

Annual $250 stipend for home office needs

Company-wide holidays

Job summary

A leading transportation service provider based in St. Louis, MO is looking for an Operations Assistant Manager for Dispatch and Customer Service. This remote position involves overseeing daily dispatch operations, providing leadership to the dispatch team, and ensuring exceptional service. The ideal candidate must possess strong leadership and communication skills, and a background in customer service. Benefits include health insurance, PTO, and a 401k plan with competitive salary based on experience.

Qualifications

• 1+ years of leadership experience required.
• Must read, write, and speak English proficiently.
• Strong knowledge of the pupil transportation industry preferred.

Responsibilities

• Lead the dispatch team and provide guidance.
• Oversee daily service execution ensuring coverage.
• Communicate effectively with guardians, drivers, and districts.

Skills

Leadership

Communication

Problem-solving

Customer service

Analytical thinking

Job description

A leading transportation service provider based in St. Louis, MO is looking for an Operations Assistant Manager for Dispatch and Customer Service. This remote position involves overseeing daily dispatch operations, providing leadership to the dispatch team, and ensuring exceptional service. The ideal candidate must possess strong leadership and communication skills, and a background in customer service. Benefits include health insurance, PTO, and a 401k plan with competitive salary based on experience.