Dispatch Operations Lead

Builders FirstSource; Augusta (GA); On-site; USD 42,000 - 66,000; Full time

Job summary

Builders FirstSource, the nation’s leading building materials supplier, is seeking a Dispatch Supervisor to oversee distribution operations, ensure on-time deliveries, and manage a team of dispatch personnel. The role involves coordinating drivers, maintaining records, and improving dispatch processes across shifts.

The ideal candidate will have an Associate's degree or equivalent, strong communication skills, and the ability to analyze and resolve issues promptly.

Qualifications

• Associate's degree or equivalent, or 6 months to 1 year related experience.
• Ability to read, analyze, and interpret general business materials.
• Ability to write reports and business correspondence.
• Ability to present information to groups of managers and customers.
• Ability to perform basic math and measurements.

Responsibilities

• Plan shift schedules to ensure adequate personnel.
• Review dispatch operations and training needs.
• Operate radio, telephone, and dispatch equipment as needed.
• Prepare and maintain reports and records.
• Supervise dispatch staff and assign duties.
• Coordinate with drivers and customers to resolve issues.
• Track vehicle usage and logistics for deliveries.

Skills

Reading & interpreting business docs

Written communication

Oral communication

Analytical thinking

Problem solving

Team coordination

Schedule management

Education

Associate's degree or equivalent (A.A.)

Tools

Dispatch software

Radio/telecommunications equipment

Job description

Builders FirstSource, the nation’s leading building materials supplier, is seeking a Dispatch Supervisor to oversee distribution operations, ensure on-time deliveries, and manage a team of dispatch personnel. The role involves coordinating drivers, maintaining records, and improving dispatch processes across shifts.

The ideal candidate will have an Associate's degree or equivalent, strong communication skills, and the ability to analyze and resolve issues promptly.