Dispatch & Customer Support - Refrigerated Freight

Riverhorse Logistics; San Francisco (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Riverhorse Logistics in San Francisco, CA seeks a mid-experience Dispatcher to oversee the critical dispatching duties for refrigerated hauling. You will verify orders, coordinate with drivers, and maintain open communication to minimize errors and delays.

You will use phone and email for updates, confirm pickup and delivery numbers, and work with airline and ground facilities to ensure freight availability. A proactive, detail-oriented approach is essential.

Qualifications

• Communication between a driver and a dispatcher is critical.
• Open questions help ensure drivers have all information they need.
• Availability to assist drivers with their loads.

Responsibilities

• Confirm Customer PO Numbers, Pickup Numbers, Delivery Numbers, and locations.
• Coordinate with airlines to confirm freight availability and schedules.
• Handle dispatch TMS systems and same-day HOT SHOTS and white glove services.

Skills

Dispatching

Communication

Attention to detail

TMS systems

Tools

TMS systems

Job description

Riverhorse Logistics in San Francisco, CA seeks a mid-experience Dispatcher to oversee the critical dispatching duties for refrigerated hauling. You will verify orders, coordinate with drivers, and maintain open communication to minimize errors and delays.

You will use phone and email for updates, confirm pickup and delivery numbers, and work with airline and ground facilities to ensure freight availability. A proactive, detail-oriented approach is essential.