Dispatch/Customer Service

Duke City Redi-Mix; Rio Rancho (NM); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Health insurance

401K with employer match

Paid vacation and holidays

Job summary

Duke City Redi-Mix is a locally owned ready mix concrete company in New Mexico. We are seeking a dispatcher to be the first contact for customers and to coordinate orders with a professional staff. This role requires multitasking in a fast-paced office, the ability to process information quickly in a stressful environment, and reliable transportation.

Overtime and weekend shifts are required. Benefits include 100% paid employee health insurance after probation, a 401K with employer match, and

Qualifications

• Experience in a fast-paced office environment focused on customer service over the phone.
• Ability to quickly process information and make decisions in a high stress environment.
• Knowledge of and experience in PC based computer software.
• Early morning hours, overtime and weekends.
• Consistent and reliable transportation.
• Desire to be part of a team focused on excellence and improvement.
• Honesty and integrity in all things.

Responsibilities

• The dispatcher position is the first contact for customers and must be personable, knowledgeable and eager to provide for the customer's needs.
• Coordinate with staff to process a large amount of information quickly in a stressful environment.

Skills

Customer service

Multitasking under pressure

PC software familiarity

Early mornings/overtime

Reliable transportation

Team oriented

Honesty and integrity

Tools

PC software

Job description

Company: Duke City Redi-Mix

Date posted: August 11, 2026

Pay: $20.00 - $22.00 per hour

Job Description:

Duke City Redi-Mix is a locally owned and operated ready mix concrete company. We are known for being the best in our industry and that is attributed to our well trained and professional staff.

The dispatcher position at Duke City Redi-Mix is integral in continuing to provide the best service in the industry. As a first contact for customers, this person must be personable, knowledgeable and eager to provide for the customer's needs. This person must also have the ability to multitask and process a large amount of information quickly in a stressful environment.

Requirements:

• Experience in a fast-paced office environment focused on customer service over the phone.
• Ability to quickly process information and make decisions in a high stress environment.
• Knowledge of and experience in PC based computer software.
• Early morning hours, overtime and weekends.
• Consistent and reliable transportation.
• Desire to be part of a team focused on excellence and improvement.
• Honesty and integrity in all things.

Compensation:

• 100% paid employee health insurance after probation
• 401K plan with employer match
• 1-week paid vacation and 6 paid holidays per year

We are looking to fill this integral position as soon as possible with someone willing to constantly seek improvement and personal growth.