Dispatch & Customer Care Specialist

L.A. Hydro-Jet & Rooter Service; Los Angeles (CA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Competitive pay

Company vehicle provided

Career growth opportunities

Internal promotions

Job summary

L.A. Hydro Jet & Rooter Services is seeking a Customer Service Representative for an in-office role at 10639 Wixom St, Sun Valley, CA 91352. You will dispatch, schedule, and coordinate service calls for our drain technicians while maintaining strong customer relations.

The position emphasizes organization, multi-tasking, and reliable, on-time performance in a team-oriented environment. Compensation includes hourly pay and benefits, with potential for growth.

Qualifications

• Outstanding customer service skills and ability to handle difficult customers.
• Strong communication and interpersonal abilities.
• Ability to multitask in a fast-paced environment.
• Reliable, punctual and team-oriented.
• One-year certificate or 2–5 years related experience.

Responsibilities

• Dispatch and schedule service calls for drain technicians.
• Coordinate logistics and field communications.
• Maintain professionalism and accurate records.

Skills

Customer service

Communication

Multitasking

Punctuality

Teamwork

Education

One-year certificate or college/technical school

Job description

L.A. Hydro Jet & Rooter Services is seeking a Customer Service Representative for an in-office role at 10639 Wixom St, Sun Valley, CA 91352. You will dispatch, schedule, and coordinate service calls for our drain technicians while maintaining strong customer relations.

The position emphasizes organization, multi-tasking, and reliable, on-time performance in a team-oriented environment. Compensation includes hourly pay and benefits, with potential for growth.