Dispatch Coordinator (Sunday - Wednesday)

Ruan Transportation Management Systems; New Brighton (MN); On-site; USD 40,000 - 60,000; Full time

Job summary

Ruan Transportation Management Systems is seeking a dispatch/prov dispatch specialist to coordinate the on-site movement of customer products from New Brighton, MN. You will assign workload to drivers, monitor movements, and resolve scheduling issues to maintain on-time deliveries.

Responsibilities include directing driver work, ensuring DOT compliance, maintaining real-time dispatch data, and communicating with customers. The role emphasizes safety and efficiency in daily dispatch operations.

Qualifications

• Timely pickup and delivery of customer orders within assigned area.
• Direct and schedule drivers' work to maximize efficiency.
• Monitor driver hours of service to prevent DOT violations.
• Accurately update dispatch data in real-time.
• Promote safety in dispatch operations.

Responsibilities

• Coordinate timely movement of customer product in compliance with company rules and DOT regulations.
• Assign workload to drivers, monitor movements, and resolve delivery issues.
• Use the transportation management system to capture operational data in near real-time.
• Direct and schedule drivers' work to ensure on-time movement and optimize efficiency.
• Monitor and promote safety in all dispatch activities.

Job description

This position works on-site in New Brighton, MN

Schedule: Sunday-Wednesday

Hours: 5:00P-3:00A

Coordinate the timely movement of customer's product in a safe, efficient manner, in compliance with company rules and DOT regulations. Assign workload to available drivers, monitor product movements and resolve delivery and scheduling issues. Properly use the Ruan transportation management systems to ensure all required operational data is accurately captured in a near real-time manner.

Responsibilities:

• Responsible for the timely pickup and delivery of all customer orders within assigned area while maintaining customer expectations. Ensure efficient utilization of drivers and equipment.
• Direct and schedule drivers' work. Notify drivers of work assignments to ensure on-time movement of goods to maximize operational efficiency. Regularly monitor driver activities and performance.
• Identify and resolve daily service and scheduling issues. Inform and elevate service issues to management as appropriate. Maintain timely and professional communication with customer contacts on issues impacting service and overall performance.
• Monitor drivers' hours of service to prevent DOT violations.
• Effectively communicate with customer on a regular and timely basis regarding issues impacting the customer and/or their service expectations.
• Accurately prepare and process data and paperwork including but not limited to maintaining driver activities in computer systems, activity reports/trip documents, driver hours of service, fuel tickets and other required items. Responsible to update driver and dispatch information into dispatch system real time.
• Monitor and promote safety in all areas of dispatch.