Dispatch Coordinator for Field Techs

Happyhiller; Columbia (TN); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental & Vision insurance

401k Plan with Company Match

Paid Training

Weekly paychecks

Paid vacation and holidays

Job summary

Happyhiller in Columbia, TN is looking for a Dispatcher to coordinate technician appointments, maximizing productivity while providing exceptional customer service. You will manage schedules and become a vital communication link between customers and technicians.

The ideal candidate should have at least 2 years of industry experience, possess strong communication skills, and be able to work extended hours when necessary. Benefits include health insurance, paid training, and 401k matching.

Qualifications

• Minimum of 2 years prior industry experience in dispatch and coordination preferred.
• Exceptional interpersonal and communication skills both written and verbal.
• Ability to work extended hours, nights or weekends.

Responsibilities

• Dispatch technicians to service calls and maintain technician schedules.
• Prioritize calls according to customer and/or operational need.
• Maintain complete, accurate and updated information in the customer database.

Skills

Interpersonal skills

Communication skills

Geographical knowledge

Basic computer skills

Education

High School diploma or GED

Tools

Word

Excel

Job description

Happyhiller in Columbia, TN is looking for a Dispatcher to coordinate technician appointments, maximizing productivity while providing exceptional customer service. You will manage schedules and become a vital communication link between customers and technicians.

The ideal candidate should have at least 2 years of industry experience, possess strong communication skills, and be able to work extended hours when necessary. Benefits include health insurance, paid training, and 401k matching.