Dispatch Coordinator / Dispatcher - Hybrid Work Schedule

Mansfield Oil Company; Mark (IL); Hybrid; USD 45,000 - 60,000; Full time

Job summary

Mansfield Oil Company is seeking a Regional Dispatch Coordinator I based in Mark, Illinois. This role involves providing scheduling, loading support, and inventory management for FTL deliveries. The position offers a hybrid work environment after training, requiring effective communication and decision-making skills.

Qualifications include a high school diploma with preference for a Bachelor's degree and 1 year of supply chain experience. Key responsibilities include monitoring tank levels, coordinating freight, and supporting customer needs.

Qualifications

• Minimum 1 year of prior experience in dispatching or supply chain preferred.
• Petroleum experience preferred.
• Confident skills with Microsoft Office suite.

Responsibilities

• Actively monitor designated customer’s tank readings.
• Schedule, coordinate, and manage FTL freight from terminal groups to customer locations.
• Support carrier phone calls and emails to provide loading direction efficiently.
• Perform ad-hoc tasks as required to support operations.

Skills

Multi-tasking

Financial decision making

Effective communication

Microsoft Office

Education

High school diploma or equivalent

Bachelor's degree

Job description

Please note that a hybrid work environment is available once training is completed (3 days in the office, 2 days remote).

The Regional Dispatch Coordinator I is a member of a regional execution team responsible for providing best in class scheduling, loading support, and inventory management of Mansfield’s FTL deliveries. This role maintains inventory‑managed tanks at acceptable fuel levels, schedules deliveries to customers in the most optimal and efficient manner, maximizes assets, and aligns with the defined business strategy. It supports Mansfield’s Supply team’s procurement strategy and carrier loading needs, adjusting to market conditions.

Responsibilities

Inventory Management

• Actively monitor designated customer’s tank readings
• Plan deliveries based on current fuel level and average daily usage
• Monitor market direction and adjust delivery time to manage customer fuel needs with the company’s best purchasing opportunities
• Document specific customer inventory requests

Logistics Coordination

• Schedule, coordinate, and manage FTL freight from terminal groups to customer locations
• Build strong relationships with carriers to create profitable freight coordination
• Implement terminal group sourcing adjustments based on arbitrage opportunities
• Make decisions efficiently and independently within established guidelines
• Obtain secondary options when carriers decline or cannot meet delivery requirements
• Support timely resolution of issues
• Complete daily load confirmations with no exceptions
• Complete daily delivery confirmations with no exceptions

Supply Execution Support

• Support carrier phone calls and emails to provide loading direction efficiently and professionally, based on established thresholds
• Implement supply strategy set by optimization software and market opportunities
• Coordinate with Supply regarding contract compliance
• Review and address carrier lifting accuracy

Other Duties as Assigned

• Perform ad‑hoc tasks as required to support operations

Position Requirements

Formal Education & Certification

• High school diploma or equivalency required
• Bachelor’s degree preferred

Knowledge & Experience

• Minimum 1 year of prior experience in dispatching or supply chain preferred
• Petroleum experience preferred
• Confident skills with Microsoft Office suite

Qualifications & Characteristics

• Ability to multi‑task and make financially impactful decisions in a fast‑paced environment
• Demonstrated ability to work in an ever‑changing environment
• Capability to handle multiple tasks and transition between activities requiring immediate response
• Effective communication with all stakeholders

Work Environment

• Hybrid work environment available once training is completed (3 days in the office, 2 days remote)
• Sitting for extended periods of time
• Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.