Dispatch Coordinator

Ecosouth Florida LLC; Sarasota (FL); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a detail-oriented dispatcher to join their growing team. In this dynamic role, you will be responsible for organizing dispatch documents, maintaining service call records, and ensuring effective communication between drivers and site management. The ideal candidate will have strong problem-solving abilities, exceptional interpersonal skills, and experience in a customer-oriented environment. If you thrive in a fast-paced setting and enjoy helping others, this opportunity is perfect for you. Join a team that values organization and customer service, and make a significant impact on daily operations.

Qualifications

• 1+ years of experience as a service dispatcher preferred.
• Exceptional communication and organizational skills required.

Responsibilities

• Organize dispatch documents and maintain records of service calls.
• Communicate with drivers and site management effectively.
• Adjust service calls and schedules based on operational needs.

Skills

Problem-solving

Communication skills

Organizational skills

Interpersonal skills

Customer service skills

Data entry experience

Basic computer skills

Education

High school diploma or GED

Bachelor's or associate degree

Job description

Our team is growing, and we’re looking for our next problem-solving dispatcher. We’re looking for an organized dispatcher to help our growing customer base and field team prioritize service calls. You'll be responsible for preparing work schedules and handling Ops requests. You have data entry experience, basic computer skills, and excellent interpersonal skills. If this sounds promising, apply today!

Responsibilities:

1. Organize dispatch documents
2. Maintain records of service calls and arrival times
3. Plan and adjust service calls when necessary
4. Work closely with operations to ensure the Long Haul employees have what they need daily
5. Must be able to communicate with drivers and site management
6. Dispatching resources based on requests, prioritizing calls, and adjusting schedules as needed

Qualifications:

1. We prefer applicants with 1+ years of experience as a service dispatcher
2. Experience working in a customer-oriented atmosphere
3. Applicant should possess exceptional communication, organizational, interpersonal, and customer service skills
4. Experience working with people under stressful and dynamic conditions
5. High school diploma or GED required; bachelor’s or associate degree is preferred

Compensation:

$18 - $20 hourly