Dispatch Clerk III, Operations – School Transportation

DeKalb County School District; United States; On-site; USD 40,000 - 55,000; Full time

Job summary

DeKalb County School District seeks an experienced Dispatch Clerk III for its Transportation department. Under direct supervision, you will communicate with school bus drivers to receive and provide instructions and information and handle emergency situations with guidance from the Superintendent or designee.

The role emphasizes accurate radio communications, maintaining the daily dispatch log, and notifying staff of changes.

Qualifications

• High school diploma or GED.
• Minimum of three (3) years experience as a school bus driver.

Responsibilities

• Provides communications (e.g. two-way radio communication) among school bus drivers, district managers, and administrators; and reports each radio transmission verbatim on a daily dispatch log for documentation purposes.
• Receives and responds to telephone calls, emails, and voicemails regarding Transportation department services and notifies appropriate personnel (e.g. Dispatch Supervisor) regarding priority situations from parents, students, and bus drivers.
• Responds to all emergency situations on and off buses and contacts appropriate schools and staff, and agencies such as 911 or Emergency Medical Services; and maintains documentation of each specific situation or event.
• Monitors traffic information and updates the bus delay web page and phone lines for the school system.
• Informs bus drivers/assistants and other appropriate authorities (e.g. staff and administrators) on upcoming events and procedural changes via two-way communication.
• Maintains dispatch daily log.
• Performs other duties as assigned.

Education

High school diploma or GED

Job description

DeKalb County School District seeks an experienced Dispatch Clerk III for its Transportation department. Under direct supervision, you will communicate with school bus drivers to receive and provide instructions and information and handle emergency situations with guidance from the Superintendent or designee.

The role emphasizes accurate radio communications, maintaining the daily dispatch log, and notifying staff of changes.