Discharge & Records Coordinator

Ohio Gastroenterology Group, Inc.; Westerville (OH); On-site; USD 28,000 - 36,000; Full time

Job summary

Ohio Gastroenterology Group, Inc. is seeking a friendly medical office receptionist in Westerville, OH. The role involves front-desk duties, patient check-in/out, and coordinating with clinicians to ensure smooth clinic flow.

The candidate will handle EMR-based patient intake, verify demographics/insurance, and maintain patient confidentiality. Prior experience in a medical setting is preferred, along with strong communication and organization skills.

Qualifications

• High school diploma or equivalent.
• Experience working in a medical office/environment.
• Strong communication and organizational skills.

Responsibilities

• Assist with patient check-in/check-out using EMR; verify demographics and insurance.
• Answer phone calls, triage requests, and direct to appropriate staff.
• Maintain confidentiality of patient information per HIPAA regulations.
• Prepare patient prep packets, forms, and consent documents.
• Support scheduling and coordination of appointments and recalls.
• Perform general office duties and restocking office supplies as needed.

Skills

Communication

Office procedures

PC proficiency

Time management

Education

High school diploma

Tools

EMR system

Job description

Ohio Gastroenterology Group, Inc. is seeking a friendly medical office receptionist in Westerville, OH. The role involves front-desk duties, patient check-in/out, and coordinating with clinicians to ensure smooth clinic flow.

The candidate will handle EMR-based patient intake, verify demographics/insurance, and maintain patient confidentiality. Prior experience in a medical setting is preferred, along with strong communication and organization skills.