medical receptionist

OHIO PREMIER DERMATOLOGY, LLC; Sunbury (OH); On-site; USD 30,000 - 42,000; Full time

Job summary

OHIO PREMIER DERMATOLOGY, LLC in Westerville, OH is seeking a Medical Receptionist to greet patients, check them in, verify demographics and insurance information, and collect copays. You will answer phones, schedule visits, and support the clinical team to ensure efficient patient flow.

The role requires a professional front desk presence, strong organizational skills, and attention to detail to maintain accurate records and confidentiality.

Qualifications

• First point of contact for patients, greeting and directing them professionally.
• Manage appointment scheduling and adjust bookings with accuracy.
• Verify demographic and insurance information; collect copays when due.
• Maintain organized front desk area and protect patient confidentiality.

Responsibilities

• Answer and direct telephone calls promptly and courteously.
• Coordinate with clinical staff to ensure smooth patient flow.
• Enter patient data accurately in medical office systems.
• Handle patient forms, insurance cards, and HIPAA-compliant paperwork.

Skills

Receptionist duties

Appointment scheduling

Phone etiquette

Medical terminology

HIPAA privacy awareness

Organizational skills

Attention to detail

Team collaboration

Customer service

Education

High school diploma or equivalent

Medical office administration certification (plus)

Tools

EHR software

Practice management systems

Job description

Company Description

OHIO PREMIER DERMATOLOGY, LLC is a medical dermatology practice serving patients in Central Ohio from its primary location in Sunbury, Ohio. The practice focuses on providing high-quality dermatologic care in a professional, patient-centered environment. Team members work closely with clinicians to support efficient office operations and a positive experience for every patient. The organization values reliability, respect, and clear communication among staff and with the community. As the practice grows, it offers opportunities for individuals who want to contribute to a supportive healthcare setting.

Role Description

This is a full-time, on-site Medical Receptionist role located in Westerville, OH. The Medical Receptionist will be the first point of contact for patients, warmly greeting visitors, checking them in, and verifying demographic and insurance information. Daily responsibilities include answering and directing phone calls, managing appointment scheduling, confirming and rescheduling visits, and handling patient inquiries in a professional manner. The role also involves maintaining an organized front desk area, processing patient paperwork, collecting copays, and coordinating with clinical staff to ensure smooth patient flow. The Medical Receptionist will use medical office systems to enter data accurately, protect patient confidentiality, and support other administrative tasks as needed.

Qualifications

• Candidates should possess strong Receptionist Duties skills, including greeting patients, managing check-in/check-out, and maintaining a professional front desk presence.
• Candidates should possess Appointment Scheduling skills and be comfortable using scheduling software to manage, confirm, and adjust patient appointments.
• Candidates should possess excellent Phone Etiquette skills, including clear communication, courteous service, and efficient routing of calls and messages.
• Candidates should possess a basic understanding of Medical Terminology to communicate effectively with clinical staff and accurately record patient information.
• Candidates should possess familiarity with Medical Office procedures, including handling patient forms, insurance cards, copays, and adherence to privacy standards (HIPAA).
• Additional beneficial qualifications include prior experience in a healthcare or dermatology office, strong organizational skills, attention to detail, and proficiency with electronic health record (EHR) or practice management systems.
• High school diploma or equivalent required; post-secondary coursework or certification in medical office administration is a plus.
• Ability to work collaboratively with clinical and administrative teams, demonstrate reliability and punctuality, and provide respectful, inclusive service to all patients.