Discharge Planning Support Specialist

Christiana Care Health System; Newark (DE); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Retirement plan

Job summary

ChristianaCare Health System in Newark, DE is seeking a Case Management Assistant II to support case managers and social workers in identifying and coordinating resources for patients and families. Duties include verifying benefits, obtaining authorizations, scheduling referrals, and accurately entering data into the Cerner EHR.

This full-time role requires a high school diploma, preferred bachelor’s in social work, and prior care-management support experience.

Qualifications

• High School diploma or equivalent required.
• Bachelor degree in social work or related field preferred.
• Three years of experience in a support role in care management preferred; equivalent combinations allowed.

Responsibilities

• Provide clerical support to the department.
• Produce standardized reports as requested.
• Maintain accurate, up-to-date documentation in records.
• Schedule meetings considering urgency and time needed.
• Discuss discharge planning needs with CM/SW daily.
• Coordinate post-discharge arrangements with referral agencies.
• Enter and verify data in the Cerner system.
• Assist CM or SW with post-acute provider choices.
• Ensure authorization for post-discharge services when needed.

Skills

Clerical skills

Report generation

Documentation

Discharge planning

Multitasking

Education

High School diploma or equivalent

Bachelor degree in social work or related field

Experience equivalent to an associate degree

Tools

Cerner EHR

Job description

ChristianaCare Health System in Newark, DE is seeking a Case Management Assistant II to support case managers and social workers in identifying and coordinating resources for patients and families. Duties include verifying benefits, obtaining authorizations, scheduling referrals, and accurately entering data into the Cerner EHR.

This full-time role requires a high school diploma, preferred bachelor’s in social work, and prior care-management support experience.