Discharge Planning Specialist

Southern California Hospitals; Culver City (CA); On-site; USD 43,000 - 58,000; Full time

Job summary

Southern California Hospitals is seeking a Discharge Coordinator who will coordinate post-acute patient care needs and discharge planning under the direction of a Case Manager. Responsibilities include coordinating SNF, sub-acute, LTACH, home health, DME, insurance info, and communicating with patients and staff to resolve issues.

The role emphasizes effective communication, PHI handling per HIPAA, and maintaining documentation.

Qualifications

• High School Diploma or GED or equivalent healthcare experience.
• Strong customer service skills relevant to healthcare.
• Good computer skills and proficiency with registration software.
• Excellent written and verbal communication.
• Ability to multitask and work well with a team.

Responsibilities

• Coordinate discharge plans with case managers, patients, families, and providers.
• Schedule and track post-acute services (SNF, home health, DME).
• Verify insurance coverage and collect necessary information.
• Respond to questions and resolve problems related to registration, eligibility, billing.
• Maintain PHI securely in compliance with HIPAA.

Skills

Customer service

Communication skills

Computer literacy

Multitasking

Teamwork

Education

High School Diploma or GED

Equivalent work experience in healthcare

Tools

Registration systems familiarity

Job description

Southern California Hospitals is seeking a Discharge Coordinator who will coordinate post-acute patient care needs and discharge planning under the direction of a Case Manager. Responsibilities include coordinating SNF, sub-acute, LTACH, home health, DME, insurance info, and communicating with patients and staff to resolve issues.

The role emphasizes effective communication, PHI handling per HIPAA, and maintaining documentation.