Discharge Follow-Up RN – Patient Care & Satisfaction

Baptist Health; Coral Gables (FL); On-site; USD 45,000 - 61,000; Full time

Job summary

Baptist Health in Coral Gables, FL is seeking a Registered Nurse to provide telephone follow-up for discharged patients, review instructions, confirm required appointments, and answer questions from patients and families.

The role emphasizes patient satisfaction, service recovery, and timely referrals to appropriate care teams. Requires an Associate in Science, Basic Life Support, and at least 3 years of acute care experience, within a faith-based community focused on compassionate care.

Qualifications

• Degrees:

Responsibilities

• Provide telephone follow-up for discharged patients, review discharge instructions, confirm required appointments, and answer questions from patients/families.

Education

Associates in Science

Job description

Baptist Health in Coral Gables, FL is seeking a Registered Nurse to provide telephone follow-up for discharged patients, review instructions, confirm required appointments, and answer questions from patients and families.

The role emphasizes patient satisfaction, service recovery, and timely referrals to appropriate care teams. Requires an Associate in Science, Basic Life Support, and at least 3 years of acute care experience, within a faith-based community focused on compassionate care.