Discharge Coordinator

Isaiah House; Louisville, Northern (KY, KY); Hybrid; USD 38,000 - 52,000; Full time

Job summary

Isaiah House is seeking a compassionate Discharge Coordinator to help clients transition from inpatient treatment to continued care and recovery support. You will coordinate aftercare placements, monitor discharge dates, and collaborate with Clinical, Programs, and Operations teams to support each client's next steps.

If you enjoy building relationships, organizing details, and helping families move forward, this role offers a meaningful opportunity to make a difference.

Qualifications

• High school diploma required.
• Strong planning, organizational, and time management skills.
• Effective, professional verbal and written communication.
• A compassionate, approachable manner when working with clients, families, and community partners.
• Attention to detail and the ability to balance multiple priorities.
• Proficiency in Microsoft Office, including Word and Excel.
• Ability to collaborate effectively with teams across departments.
• Leadership abilities, sound judgment, and a reliable work ethic focused on achieving goals.

Responsibilities

• Coordinate sober living referrals for clients completing the program.
• Maintain accurate, current client completion and discharge dates.
• Share timely discharge updates through transition emails and designated Teams channels.
• Contact families upon client admission and maintain timely, consistent communication throughout the program.
• Prepare visit lists and verify that clients return safely from visits.
• Maintain accurate transition communications and KIPU documentation.
• Monitor incoming facility mail and ensure timely distribution to the appropriate recipients.

Skills

Planning

Organizational skills

Time management

Verbal communication

Written communication

Compassionate, approachable manner

Attention to detail

Collaboration across departments

Leadership and reliability

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Microsoft Office

Job description

Description

Come for the career. Stay for the mission. Change lives along the way

Isaiah House is Kentucky’s largest non-profit, Christ-centered addiction recovery organization. We provide evidence-based, holistic care to individuals battling substance use disorders. With a heart for transforming lives, we serve individuals and families across the Commonwealth through a full continuum of care, from residential treatment to outpatient services and recovery support.

Isaiah House is seeking a compassionate, organized Discharge Coordinator to help clients transition from inpatient treatment to continued care and recovery support. In this role, you will coordinate aftercare placements and referrals, connect with families, and collaborate with our Clinical, Programs, and Operations teams to support each client’s next steps.

If you enjoy building relationships, keeping details organized, and helping people move forward, this position offers a meaningful opportunity to make a difference.

• Arrange aftercare placements and referrals to support clients transitioning from inpatient treatment.
• Monitor program completion dates and collaborate with the appropriate departments to ensure timely discharge planning.
• Develop and maintain strong relationships with referral sources.
• Connect with clients’ families and loved ones to address questions, concerns, and support needs.
• Facilitate clear, timely communication between families and Isaiah House staff.
• Organize monthly onsite and offsite visits.
• Maintain a clean, organized workspace that supports efficient daily operations.
• Follow guidance from Programs leadership and executive staff, and perform additional duties assigned by the immediate supervisor.

Qualifications and Skills

• High school diploma required.
• Strong planning, organizational, and time management skills.
• Effective, professional verbal and written communication.
• A compassionate, approachable manner when working with clients, families, and community partners.
• Attention to detail and the ability to balance multiple priorities.
• Proficiency in Microsoft Office, including Word and Excel.
• Ability to collaborate effectively with teams across departments.
• Leadership abilities, sound judgment, and a reliable work ethic focused on achieving goals.

Requirements

Mandatory Requirements

• Follow all Isaiah House policies and procedures.
• Complete required in-service training and other assigned educational programs.
• Attend Family Day one Saturday per month, as scheduled by Executive Staff.

Key Responsibilities and Performance Expectations

• Coordinate sober living referrals for clients completing the program.
• Maintain accurate, current client completion and discharge dates.
• Share timely discharge updates through transition emails and designated Teams channels.
• Contact families upon client admission and maintain timely, consistent communication throughout the program.
• Prepare visit lists and verify that clients return safely from visits.
• Maintain accurate transition communications and KIPU documentation.
• Monitor incoming facility mail and ensure timely distribution to the appropriate recipients.