Discharge Coordinator

Isaiah-House-; Valley (KY); On-site; USD 42,000 - 62,000; Full time

Job summary

Isaiah House seeks a dedicated Discharge Coordinator in Kentucky to help clients transition from inpatient care to continued recovery support. You will coordinate aftercare placements, monitor discharge timelines, and collaborate with Clinical, Programs, and Operations teams to ensure smooth handoffs.

The role emphasizes relationship-building with families and referral sources, with a focus on accurate documentation and timely communications throughout the discharge process.

Qualifications

• Strong planning, organizational, and time management skills.
• Effective, professional verbal and written communication.
• Ability to collaborate across departments and with families.

Responsibilities

• Arrange aftercare placements and referrals to support clients transitioning from inpatient treatment.
• Monitor completion dates and ensure timely discharge planning with relevant departments.
• Develop and maintain relationships with referral sources.
• Communicate with clients’ families to address questions and provide support.
• Facilitate timely communication between families and Isaiah House staff.
• Organize monthly onsite and offsite visits.
• Maintain a clean, organized workspace to support daily operations.
• Follow guidance from leadership and perform assigned duties.

Skills

Planning & organization

Effective communication

Teamwork

Attention to detail

Microsoft Office

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Job description

Description

Come for the career. Stay for the mission. Change lives along the way

Isaiah House is Kentucky’s largest non-profit, Christ-centered addiction recovery organization. We provide evidence-based, holistic care to individuals battling substance use disorders. With a heart for transforming lives, we serve individuals and families across the Commonwealth through a full continuum of care, from residential treatment to outpatient services and recovery support.

Isaiah House is seeking a compassionate, organized Discharge Coordinator to help clients transition from inpatient treatment to continued care and recovery support. In this role, you will coordinate aftercare placements and referrals, connect with families, and collaborate with our Clinical, Programs, and Operations teams to support each client’s next steps.

If you enjoy building relationships, keeping details organized, and helping people move forward, this position offers a meaningful opportunity to make a difference.

• Arrange aftercare placements and referrals to support clients transitioning from inpatient treatment.
• Monitor program completion dates and collaborate with the appropriate departments to ensure timely discharge planning.
• Develop and maintain strong relationships with referral sources.
• Connect with clients’ families and loved ones to address questions, concerns, and support needs.
• Facilitate clear, timely communication between families and Isaiah House staff.
• Organize monthly onsite and offsite visits.
• Maintain a clean, organized workspace that supports efficient daily operations.
• Follow guidance from Programs leadership and executive staff, and perform additional duties assigned by the immediate supervisor.

Qualifications and Skills

• High school diploma required.
• Strong planning, organizational, and time management skills.
• Effective, professional verbal and written communication.
• A compassionate, approachable manner when working with clients, families, and community partners.
• Attention to detail and the ability to balance multiple priorities.
• Proficiency in Microsoft Office, including Word and Excel.
• Ability to collaborate effectively with teams across departments.
• Leadership abilities, sound judgment, and a reliable work ethic focused on achieving goals.

Requirements

Mandatory Requirements

• Follow all Isaiah House policies and procedures.
• Complete required in-service training and other assigned educational programs.
• Attend Family Day one Saturday per month, as scheduled by Executive Staff.

Key Responsibilities and Performance Expectations

• Coordinate sober living referrals for clients completing the program.
• Maintain accurate, current client completion and discharge dates.
• Share timely discharge updates through transition emails and designated Teams channels.
• Contact families upon client admission and maintain timely, consistent communication throughout the program.
• Prepare visit lists and verify that clients return safely from visits.
• Maintain accurate transition communications and KIPU documentation.
• Monitor incoming facility mail and ensure timely distribution to the appropriate recipients.