Discharge & Aftercare Navigator

Erlanger Health System; Wilmington (NC); On-site; USD 52,000 - 70,000; Full time

Job summary

Erlanger Health System is seeking a Discharge Planning Specialist to coordinate ongoing care after patient discharge, promoting relapse prevention and continuity of care.

Responsibilities include arranging post-discharge appointments, coordinating with therapy teams and community resources, ensuring timely, clear documentation for all providers involved in the continuum of care, and liaising with referrals, patients and families to support recovery and safe transitions.

Qualifications

• Associate degree in nursing or human services required.
• Bachelor's degree in social work or human services preferred.
• 1+ year of clinical setting experience preferred.
• 1+ year of discharge planning experience preferred.

Responsibilities

• Develop continuing after care plan to promote long term health and relapse prevention.
• Set discharge appointments for patients, including group or individual therapy, psychologist or psychiatrist.
• Make arrangements for community resources to facilitate discharge and provide all needed documentation to other providers to facilitate the continuum of care.
• Act as a liaison between referral sources, patients and counselors.
• Ensure all patient discharge planning documentation is clear, concise and timely.

Skills

Discharge planning

Clinical setting experience

Education

Associate degree in nursing or human services

Bachelor's degree in social work or human services

Job description

Erlanger Health System is seeking a Discharge Planning Specialist to coordinate ongoing care after patient discharge, promoting relapse prevention and continuity of care.

Responsibilities include arranging post-discharge appointments, coordinating with therapy teams and community resources, ensuring timely, clear documentation for all providers involved in the continuum of care, and liaising with referrals, patients and families to support recovery and safe transitions.