Disaster Response Front Desk & Lodging Coordinator

The Workforce Group; Lake Charles (LA); On-site; USD 30,000 - 40,000; Part time

Job summary

The Workforce Group in Lake Charles, Louisiana is seeking a Front Desk Administrator for seasonal roles supporting Emergency Response Logistics. Responsibilities include managing check-in/out processes for deployed personnel, resolving lodging issues, and collaborating with logistics teams. Candidates must possess strong administrative skills, effective communication abilities, and preferably experience in hospitality or customer service. Flexibility for irregular hours during deployments is essential, along with a valid driver's license.

Qualifications

• Previous experience in hospitality, hotel operations, or logistics coordination is preferred.
• Must be able to manage fast-paced interactions and solve lodging-related issues.
• Valid driver's license and reliable transportation are required.

Responsibilities

• Greet and assist deployed personnel during hotel check-in and check-out processes.
• Set up check-in areas, including tables and signage.
• Distribute room keys and track assignments using digital or paper rosters.
• Maintain accurate lodging records and ensure real-time updates of occupancy data.
• Communicate with hotel staff to confirm reservations and resolve issues.
• Provide guidance and instructions to incoming and outgoing personnel.

Skills

Administrative skills

Customer service

Problem-solving

Communication skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Mobile communication tools

Job description

The Workforce Group in Lake Charles, Louisiana is seeking a Front Desk Administrator for seasonal roles supporting Emergency Response Logistics. Responsibilities include managing check-in/out processes for deployed personnel, resolving lodging issues, and collaborating with logistics teams. Candidates must possess strong administrative skills, effective communication abilities, and preferably experience in hospitality or customer service. Flexibility for irregular hours during deployments is essential, along with a valid driver's license.