Disaster Response Front Desk Coordinator

The Workforce Group; Shreveport (LA); On-site; USD 30,000 - 40,000; Full time

Job summary

The Workforce Group in Shreveport, Louisiana, is seeking a Front Desk Administrator to support disaster recovery operations. This seasonal role involves greeting and assisting deployed personnel during hotel transitions, maintaining accurate lodging records, and resolving rooming issues. Ideal candidates will have a high school diploma, strong organizational skills, and experience in hospitality or customer service. The position requires working irregular hours, and candidates must be available for travel on short notice.

Qualifications

• Previous experience in hospitality or customer service is preferred.
• Candidates must be comfortable managing fast-paced interactions.
• Must have a valid driver’s license and reliable transportation.

Responsibilities

• Greet and assist deployed personnel during hotel check-in and check-out processes.
• Set up check-in areas, including tables and signage.
• Maintain accurate lodging records and ensure real-time updates of occupancy data.
• Provide guidance and clear instructions to incoming and outgoing personnel.

Skills

Strong administrative and organizational skills

Excellent verbal and written communication skills

Problem-solving mindset

Ability to remain professional in high-demand environments

Education

High school diploma or equivalent

Tools

Microsoft Office

Mobile communication tools

Job description

The Workforce Group in Shreveport, Louisiana, is seeking a Front Desk Administrator to support disaster recovery operations. This seasonal role involves greeting and assisting deployed personnel during hotel transitions, maintaining accurate lodging records, and resolving rooming issues. Ideal candidates will have a high school diploma, strong organizational skills, and experience in hospitality or customer service. The position requires working irregular hours, and candidates must be available for travel on short notice.