Disaster Recovery Case Manager

Intrepid Staffing Services Llc; Clearwater (FL); On-site; USD 42,000 - 62,000; Full time

Job summary

Endeavors seeks a Disaster Case Manager to support disaster-affected individuals and families in their recovery journey. You will conduct outreach, assess needs, and develop recovery plans while coordinating with services and documenting progress.

The role requires bilingual English/Spanish communication, a driver’s license, and willingness to travel; you will work nights, weekends, and deployment periods as needed to serve communities.

Qualifications

• Preferred: Bachelor’s degree in behavioral sciences, human services, or social services.
• Required (in lieu of degree): High School diploma or GED with three years of relevant experience.

Responsibilities

• Conduct outreach to disaster-affected clients.
• Complete eligibility assessments and the intake process.
• Conduct home and community visits to provide ongoing support.
• Collaborate with clients to develop comprehensive recovery plans addressing unmet disaster-caused needs.
• Monitor progress and assess the effectiveness of services through follow-up visits.
• Assist clients in identifying and securing available benefits, community resources, and social services.
• Act as a liaison among family services, health professionals, and other stakeholders to address client needs effectively.
• Maintain accurate and detailed records of client background, case history, and progress towards recovery goals.
• Utilize online software to document and track case information.
• Prepare reports as requested by the Case Management Supervisor or Program Manager.
• Meet regularly with the Case Management Supervisor to review caseload and receive guidance.
• Provide ongoing program evaluations and suggest improvements to enhance service delivery.
• Participate in workshops, seminars, and other educational activities to foster professional growth.
• Provide status updates and reports on assigned cases as needed.
• Perform additional duties as assigned to support the mission and goals of the program.
• Demonstrate Exceptional customer service, placing the client first to Empower people to build better lives.

Skills

Bilingual communication (English/Span)

Education

Bachelor's degree in behavioral sciences/human services

High School diploma or GED + 3 years experience

Job description

Endeavors seeks a Disaster Case Manager to support disaster-affected individuals and families in their recovery journey. You will conduct outreach, assess needs, and develop recovery plans while coordinating with services and documenting progress.

The role requires bilingual English/Spanish communication, a driver’s license, and willingness to travel; you will work nights, weekends, and deployment periods as needed to serve communities.