Disability Services Case Manager

SOAR365; Mill Road (PA); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Merit increases

Health, dental, and vision

12 paid holidays

Sick and vacation leave

ZayZoon paycheck access

Disability benefits (short & long-term

Flexible spending accounts

403(b) retirement with match

Life insurance

Employee development

Wellness programs

Discounted tuition

Job summary

SOAR365 is seeking a dedicated Case Manager to provide individualized service management for participants across Day Support, Respite, Summer Camp, and Employment Services. This full-time role emphasizes collaboration, advocacy, and person-centered planning to promote choice, independence, and quality of life.

You will coordinate ISPs, complete annual assessments, maintain documentation, monitor progress toward ISP goals, and serve as the primary advocate for participants and their networks.

Qualifications

• Bachelor's degree in a related health or human services field preferred; however, a combination of education, training and experience may be considered instead of a degree, with a minimum requirement of a high school diploma or equivalent.
• Two years of experience working with individuals with disabilities or medical concerns.
• Experience in service management and related documentation.
• Strong knowledge of community resources, human services systems, and applicable regulations.
• Excellent communication, analytical, and documentation skills.
• Ability to work independently, manage multiple priorities, and travel between program locations using personal or alternative transportation.

Responsibilities

• Coordinate and manage services for assigned participants across multiple programs, including reviewing intake documentation and developing individualized service plans (ISPs) with participants, representatives, caregivers, and stakeholders.
• Complete annual assessments, maintain accurate documentation, monitor progress toward ISP goals via reviews and on-site observation, and finish required quarterly reports.
• Act as the primary point of contact and advocate for participants and their support networks; attend and facilitate planning and problem-solving meetings; interface with community partners and agencies.
• Maintain current knowledge of community resources and applicable regulations to support participants.

Job description

SOAR365 is seeking a dedicated Case Manager to provide individualized service management for participants across Day Support, Respite, Summer Camp, and Employment Services. This full-time role emphasizes collaboration, advocacy, and person-centered planning to promote choice, independence, and quality of life.

You will coordinate ISPs, complete annual assessments, maintain documentation, monitor progress toward ISP goals, and serve as the primary advocate for participants and their networks.