SOAR Benefits Navigator for Case Management & Support

New-Horizons-of-the-Treasure-Coast-Inc; Florida; On-site; USD 40,000 - 50,000; Full time

Job summary

New Horizons seeks a compassionate SOAR Specialist in our Adult Case Management department to assist adults with serious mental illness in accessing benefits and coordinating care. You will complete SSI/SSDI applications, gather medical information, and maintain liaison with SSA and DD, while supporting clients and families.

Responsibilities include conducting client interviews, preparing medical summaries, accompanying clients to SSA appointments, and providing crisis intervention as needed.

Qualifications

• Associates degree and 3 years’ experience with adults who have serious mental illness.
• Bachelor’s degree in human services with 1 year experience; 4 years may substitute.
• Valid Florida Driver's License with no more than 6 points in past 5 years; pass Level 2 background check.

Responsibilities

• Complete interviews with clients to gather information for SSI/SSDI applications.
• Prepare SOAR Medical Summary Reports for client applications.
• Accompany clients to SSA appointments and liaise with SSA and Disability Determination.
• Review cases with Local SOAR Lead and attend staffing with SOAR lead and SEFBHN.
• Prepare SOAR medical summary report using medical records and obtain required signatures.
• Monitor progress of benefit process and provide assistance as needed.
• Conduct case management: assess strengths/needs, plan services, broker services, monitor care, advocate for clients.
• Communicate essential client care information to treatment team.
• Provide crisis intervention services as required.

Skills

Interviewing

Case management

Crisis intervention

Client advocacy

Communication

Education

Associate degree

Bachelor's degree in human services

Job description

New Horizons seeks a compassionate SOAR Specialist in our Adult Case Management department to assist adults with serious mental illness in accessing benefits and coordinating care. You will complete SSI/SSDI applications, gather medical information, and maintain liaison with SSA and DD, while supporting clients and families.

Responsibilities include conducting client interviews, preparing medical summaries, accompanying clients to SSA appointments, and providing crisis intervention as needed.