Disability Services Career Coach at JVS Boston Boston, MA

Hong Kong Study Skills Research Institute; Boston (MA); On-site; USD 45,000 - 65,000; Full time

Job summary

The Hong Kong Study Skills Research Institute is seeking a Career Coach located in Boston, MA. This full-time position involves providing job readiness training for individuals with disabilities and developing strong employer relationships.

The ideal candidate has a BA/BS in Human Services and experience in workforce development. They will assist participants in job searches and maintain program effectiveness while fostering a collaborative environment. Strong communication, interpersonal skills, and proficiency in Microsoft Office are essential.

Qualifications

• 1–3 years of experience in workforce development or related field.
• Experience working with individuals with barriers to employment desired.
• Strong knowledge about issues related to individuals with disabilities.

Responsibilities

• Assist participants in job search-related activities.
• Develop and provide job readiness training.
• Monitor and evaluate program effectiveness.

Skills

Interpersonal skills

Communication skills

Organizational skills

Flexibility with in-person services

Understanding of job development

Fluency in Spanish

Education

BA/BS or Associate’s Degree in Human Services or related field

Tools

Microsoft Office suite

Job description

Career Coach
Location: Boston, MA

Position: Career Coach
FLSA: Exempt Status: Full-Time
Reports to: Lead Career Coach

The Career Coach provides job readiness trainings to individuals with disabilities that focus on basic skills needed to obtain employment in the community. The Career Coach provides on‑the‑job training and pre‑employment job readiness skills to participants. The Career Coach provides trainings and information to employer partners regarding working effectively with individuals with disabilities. The Career Coach is responsible for developing strong job leads and job placement assistance to participants. The ideal candidate will have demonstrated skills as a Career Coach to initiate and sustain collaborative working relationships with a variety of businesses in the greater Boston area. This individual must have a strong knowledge about issues related to individuals with significant barriers to employment. The Career Coach is part of a larger JVS team that supports employment, training and education needs of clients and employers.

Essential Job Functions

Accountability and Results Focused

• Assist participants in both one‑on‑one and group settings in job search‑related activities
• Escort participants to job interviews and facilitate interview and hiring process, as needed
• Provide post‑placement services including follow‑up with job‑seeker and employer
• Develop curricula and provide trainings and classroom instruction on essential skills needed to enhance employability
• Maintain scheduling flexibility to meet client’s career searching or in‑person job coaching needs
• Use strategic, structured, and systematic intervention techniques (e.g., Task Analysis) to assist participants in learning to perform job tasks to employer specifications

Build relationships, collaboration and teamwork

• Actively develop new and maintain existing employer relationships
• Develop a solid understanding of the employer’s needs and the specific job tasks
• Communicate and collaborate with clients’ families and support staff
• Develop a strong understanding of other departments at JVS and become a key contributor to the organization’s mission

Administrative/Communication

• Monitor and evaluate program effectiveness
• Monitor, assess, and document client progress
• Organize and maintain files and records
• Perform other duties as assigned or requested

Minimum Qualifications and Experience

• 1–3 years of experience in workforce development or related field desired
• 1–3 years of experience working with individuals with barriers to employment desired
• Associate’s or bachelor’s degree in Human Services or other related field required
• A deep commitment to disability inclusion in the workforce required
• Understanding of job development and job placement desired
• Flexibility with in‑person services and local travel required
• Ability to work effectively with staff and clients from diverse cultural, socio‑economic, ethnic, and educational backgrounds required
• Working knowledge of Microsoft Office suite required
• Strong interpersonal, communication and organizational skills required
• Ability to work independently and as part of a team required
• Knowledge of virtual meeting platforms preferred
• Fluency in Spanish language highly preferred
• Knowledge of community resources and web‑based resources preferred
• Knowledge of the disability rights movement and/or self‑advocacy movements desired

Education Required

• BA/BS and/or Associate’s Degree in Human Services, Business Administration or related field.

Key Competencies

• Accountability and Results focus
• Adapting to Change
• Building Relationships, Collaboration and Teamwork
• Cultural Competency and Respect
• Communication Skills
• Initiative
• Planning/Organizing
• Promotes Agency

Job Competencies

• Job Development / Employer relationship building
• Job Placement
• Removing Barriers to Employment
• Tracking program progress and reporting
• Tracking client progress

JVS is an employment at‑will organization and an equal opportunity employer committed to maintaining a work and learning environment free from discrimination on the basis of sex, race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as required by state and federal laws. Additionally, JVS prohibits retaliation against an applicant or employee because they have engaged in protected activity under the statutes prohibiting discrimination in the workplace.