Employment Specialist/ Job Coach- Developmental Disabilities

Jewish Family & Children's Service, Greater Boston; Waltham (MA); Hybrid; USD 55,000 - 58,000; Full time

Benefits offered by this job

Mileage reimbursement

Paid time off (sick time + 22 days of/

Vacation days

Dental insurance

Vision insurance

Retirement plan

Employer-paid holidays

Job summary

The Jewish Family & Children's Service, Greater Boston is seeking an Employment Specialist to support individuals with intellectual/developmental disabilities and neurodivergent clients in the CHAI Employment Services program.

You will work one-on-one to explore interests, identify strengths, and develop tailored employment goals, delivering guidance, coaching, and job coaching across the Greater Boston area including the Waltham office and virtually.

Qualifications

• Bachelor’s degree in Human Services, Teaching, Business or related field, required.
• At least 1 year experience with individuals with intellectual/developmental disabilities.
• Experience with Autism Spectrum Disorder or related conditions preferred.
• Ability to work independently with minimal supervision.
• Valid driver’s license with insured vehicle (mileage reimbursed).
• Strong written and verbal communication; detail oriented.

Responsibilities

• Perform job development and placement for assigned clients.
• Research employers and develop opportunities for employment.
• Create individualized employment plans and prepare resumes/cover letters.
• Provide on-the-job coaching and support to clients and supervisors.
• Collaborate with families, DDS and other providers; document services per funder rules.

Skills

Communication skills

Independence

Attention to detail

Education

Bachelor’s degree in Human Services, Teaching, Business or related field

Tools

Salesforce

Microsoft Office (Word, Outlook)

Teams

Job description

The Employment Specialist works with individuals with mild to moderate intellectual and developmental disabilities, as well as those who are neurodivergent, in the CHAI Employment Services program. This role works closely with clients one-on-one to explore vocational interests, identify strengths and skills, and develop individualized employment goals. Through guidance, coaching, and advocacy, the Employment Specialist helps clients prepare for, obtain, and maintain competitive employment opportunities that align with their abilities and aspirations.

The Employment Specialist also builds relationships with local employers and community partners, creating pathways to inclusive workplaces and long-term job success. By providing ongoing support, encouragement, and practical job coaching, this role helps individuals gain independence, confidence, and a stronger sense of purpose through meaningful work.

This is a full-time Monday-Friday position with no on-call duties. Generally, the hours are 9am-5pm, but flexibility is required, including some early evening hours based on client needs. Clients will be seen in person throughout the Greater Boston area, out of our Waltham Office, and virtually.

Highlights

• $55,000-58,00/year salary, paid at an hourly rate
• Full Time, 40 hour per week position working in the community and out of our Waltham location w/ milage reimbursement
• Paid time off includes ample sick time and 22 days of vacation, in addition to national and some Jewish holidays
• Immediate eligibility for dental, vision, retirement plan; no waiting period
  • Medical Insurance coverage is effective the 1st of the month following 30 days of employment
    

Essential Job Functions:

Perform all parts of Job Development & Placement for assigned client caseload including:

• Researching and creating working relationships with local employers and in the non-profit community to develop contacts and opportunities for employment.
• Vocational assessment and career planning, including documenting assessments of client interests and skills
• Developing and implementing individualized employment plans for each client
• Resume and cover letter development.
• Training individuals in soft skills related to successful attainment and maintenance of employment
• Training individuals on specific job duties, including creation of tools/systems to maximize independence.
• General and individualized job searching/job carving (with and without the individual)
• Assisting with interviews/interview preparation
• Providing on-the-job support to ensure successful integration into jobs and the employer community.
• Providing training and support to supervisors and natural supports at job/community placements.
• Effectively fading on job supports based on the individual’s needs and employer requests.
• Maintaining relationships with supervisors and natural supports at job/community placements, as well as the individuals’ support teams, for on-going collaboration, developing opportunities for growth, and troubleshooting any issues.
• Perform case management tasks related to daily and annual documentation of services in compliance with funder's requirements
• Establish a trusting and supportive relationship with clients from diverse backgrounds; provide high quality, compassionate, and ethical care.
• Collaborate with families, DDS, other service providers, and other collateral contacts.
• Meet with clients in the community, their homes, Waltham office, or virtually.
• Participate in trainings and team meetings, and be an active, collaborative member of the JF&CS case management teams.

About JF&CS

For more than 150 years, Jewish Family & Children's Service has been helping individuals and families build a strong foundation for resilience and well-being. We intentionally serve and employ people of ALL faiths, backgrounds, cultures, and abilities.

We have a strong culture of professional development, work-life balance, and promotion from within.

JF&CS is an equal opportunity employer who serves and employs people of all cultures and faith traditions. Employment opportunities are available to all without regard for race, color, national or ethnic origin, religion, age, sex, gender, gender identity and expression, sexual orientation, marital status, veteran status, or disability.

Education/Experience Requirements

• Bachelor’s degree in Human Services, Teaching, Business or related field, required.
• At least 1 year experience working with individuals with intellectual/developmental disabilities in vocational or community integrated settings, required.
• Experience working with individuals with Autism Spectrum Disorder, other intellectual/developmental disabilities and/or psychiatric conditions.
• Ability to work independently with minimal direct supervision.
• Ability to pass First Aid/CPR.
• A valid driver’s license and a reliable, insured vehicle (mileage is reimbursed).
• Strong verbal and written communication skills; organizational skills; and high level of attention to detail.
• Must be able to work independently and as a part of a group.
• Proficiency with Microsoft Office Suite, especially Word and Outlook.
• Capability with electronic case record software for agency documentation (Salesforce) and Teams/File Explorer to access client files and resources; training will be provided