Disability Services

Monmouth University; West Long Branch (NJ); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

403(b) Retirement Plan

Generous Paid Time Off

Medical, Dental & Vision Insurance

Tuition remission for employee

Tuition remission for family

Life Insurance

Employee Assistance Program

Job summary

Monmouth University in West Long Branch, NJ seeks a Disability Services & Test Center Specialist to support accessibility services and testing operations. The role coordinates accommodations, manages confidential student records, and ensures compliant testing processes on the main campus and at times the graduate center.

Under supervision of the DDS Director and collaborating with the Assistant Director, you will supervise testing processes, maintain secure environments, and deliver exceptional

Qualifications

• Bachelor's degree required.
• 3–5 years of progressively responsible administrative/office experience.
• 1–3 years of higher education experience.
• Knowledge of ADA, ADAA, Section 504 and FERPA.
• Working knowledge of assistive technology and Microsoft Office.

Responsibilities

• Coordinate day-to-day operations of the Disability Services Department.
• Manage accommodation service procurement, tracking, and quality assurance.
• Monitor budgets, purchase orders, vendor payments, and reporting.
• Coordinate testing accommodations and proctor scheduling.
• Maintain confidential student records in compliance with FERPA.
• Serve as liaison between students, faculty and staff on accessibility matters.
• Ensure secure testing environments and proper handling of testing materials.

Skills

Communication skills

Confidentiality

Customer service

Multitasking

Teamwork

Interpersonal skills

Problem solving

Adaptability

Education

Bachelor's degree

Tools

Assistive technology

Microsoft Office

Accommodate

Job description

Disability Services & Test Center Specialist

Job Category: Student Services

Requisition Number: DISAB001392

Posted: September 28, 2026

Full Time

On-site

Rate: $55,000 USD per year

Monmouth University Main Campus

West Long Branch, NJ

Under the direction of the Director of Disability Services (DDS)and in collaboration with the Assistant Director and departmentstaff, the Disability Services & Test Center Specialist servesin a role supporting both the Department of Disability Services andthe daily operations of the Test Center. The position isresponsible for coordinating accessibility-related services,maintaining accurate and confidential student records, supportingaccommodation-related processes, coordinating accessible testingservices, and assisting with the efficient and secure operation ofthe Test Center. The coordinator works collaboratively withstudents, faculty, and staff to maintain compliance with Section504 of the Rehabilitation Act of 1973, the Americans withDisabilities Act (ADA), the ADA Amendments Act (ADAAA), and FERPA.The position also supports assistive technology initiatives and theefficient operation of the Test Center by supervising testingprocesses, maintaining secure testing environments, and ensuringexceptional service delivery.

This is a fully in-person position withresponsibilities primarily located on the University's main campus,and occasional duties at the nearby graduate center.

Duties and Responsibilities

Disability Service Coordination

• Coordinates the day-to-day administrative operations of theDepartment of Disability Services in accordance with departmentalpolicies and established procedures.
• Manage accommodation service procurement, including trackingrequests, vendor performance, payment reconciliation, and qualityassurance.
• Monitor and maintain departmental budgets, including purchaseorders, vendor payments, budget analysis, and projections.
• Coordinate procurement of office supplies and services.
• Collect, analyze, and prepare reports on DDS programs,services, accommodations, and student utilization data usingAccommodate and other university systems.
• Maintain accurate and confidential student records incompliance with FERPA and university privacy requirements.
• Monitor the department's general email account and respond toinquiries.
• Provide information and support to students, faculty, and staffregarding accommodations, accessibility resources, departmentalprocedures, and related policies.

DDS Test Center Operations

• Consults with Director and department staff on the coordinationand oversight of daily operations ensuring approved testingaccommodations are implemented accurately and efficiently.
• Coordinates the scheduling and implementation of approvedtesting accommodations, including extended testing time, readers,scribes, text-to-speech technology, distraction-reduced testing,and other approved accommodations.
• Coordinates schedules and assignments for on-call testproctors.
• Ensures examinations and testing materials are received,secured, administered, and returned to faculty in accordance withdepartmental procedures.
• Serves as a liaison between students and faculty regardingtesting schedules, procedures, and accommodationimplementation.
• Maintains the security of student belongings and testingmaterials throughout the testing process.

Minimum Qualifications

• Bachelor's degree.
• Three to five years of progressively responsibleadministrative, office, student services, disability services,accessibility services, testing services, or relatedexperience.
• One to three years of related higher education experience.
• Knowledge of the Americans with Disabilities Act (ADA), ADAAmendments Act (ADAAA), Section 504 of the Rehabilitation Act, andFERPA and accessible testing procedures.
• Working knowledge of assistive technology, accessibilitysoftware, Microsoft Office Suite, and willingness to learn newtechnologies.
• Excellent interpersonal, organizational, written, and verbalcommunication skills.
• Ability to manage multiple priorities while maintainingaccuracy and confidentiality.
• Strong customer service skills with the ability to effectivelywork with diverse students, faculty, staff, and families.
• Ability to exercise sound judgment, problem-solving, anddiscretion when handling confidential information.
• Demonstrated commitment to accessibility, equity, inclusion,and student success.
• Ability to work independently on assigned responsibilitieswhile functioning effectively as part of a collaborative team.
• Must have the ability to interact with students of variousabilities and be sensitive to a diverse campus community.
• Must be student centered, team oriented, and able to maintain aprofessional demeanor at all times including when working withdifficult persons and situations.
• Ability to work alternative schedules, including occasionalevenings, as operational needs require.

Preferred Requirements

• Three to five years of higher education experience.
• Academic background in education, psychology, counseling,special education, or related field.
• Knowledge of Accommodate.
• Experience supporting students with disabilities in a highereducation environment.

Questions regarding this search should be directed to:

Barbara Santos at [e-mail] or732-263-5629

Note to Applicants

Please keep in mind that a job posted as “Open until filled” mayclose at any time without notice. As such, we encourage you tosubmit your application and all required documentation as quicklyas possible to ensure consideration for the posted position.

Working at Monmouth University perks

• 403(b) Retirement Plan
• Generous Paid Time Off
• Medical, Dental & Vision Insurance Benefits
• Tuition Remission for employee upon hire
• Tuition Remission for spouse or civil-union partner and IRSdependent after one-year of full-time continuous employment
• Employer paid Short & Long-Term Disability
• Employer sponsored Life Insurance
• Employee Assistance Program (EAP), FSA, Telehealth andmore

To view a full list of benefits, visit our benefits page at: Employee Benefits Information |Human Resources | Monmouth University

Department:

Disability Services

Work Schedule

Monday - Friday

Total Weeks Per Year

52

Hours Per Week

36.25

Expected Salary

$55,000 - $65,000

Union

N/A

Job Posting Close Date

Open until filled

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.