Disability & Leave Management Specialist

LifeWorks; United States; Remote; USD 70,000 - 90,000; Full time

Job summary

TELUS Health is seeking a Concurrent Disability Case Manager to oversee STD claims, FMLA and state leaves, and to ensure compliant case handling for a diverse client base.

You will assess eligibility, gather information, and communicate with employees, claimants, and client contacts throughout the lifecycle of a claim, striving for timely return-to-work outcomes and adherence to policy.

Qualifications

• 3+ years of direct experience managing Leaves and STD disability case management.
• Strong understanding of FMLA and state leave laws.
• Experience handling self-insured STD plans and company leave policies.
• Ability to review medical documentation and translate into workplace accommodations.
• Excellent communication and conflict-resolution skills.
• Capable of working in a paperless, online environment.

Responsibilities

• Manage and process FMLA, Military, State leaves and STD cases.
• Conduct case assessments with employees and client contacts via phone or email.
• Explain leave management processes and employee responsibilities.
• Review documentation and make approved/denied recommendations per policy.
• Coordinate return-to-work planning between employee and employer.

Skills

Regulatory expertise

Leave management

Communication

Confidentiality

Problem solving

Interpersonal skills

Online collaboration

Job description

TELUS Health is seeking a Concurrent Disability Case Manager to oversee STD claims, FMLA and state leaves, and to ensure compliant case handling for a diverse client base.

You will assess eligibility, gather information, and communicate with employees, claimants, and client contacts throughout the lifecycle of a claim, striving for timely return-to-work outcomes and adherence to policy.