Disability Income Underwriting Specialist

Northwestern Mutual

Wisconsin

On-site

USD 61,000 - 91,000

Full time

11 days ago

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Benefits offered by this job

Flexible work schedules

Concierge service

Comprehensive benefits

Employee resource groups

Job summary

Northwestern Mutual seeks an underwriting professional to support insurance applications by collaborating with financial advisors and internal teams. You will review information, explain decisions, and help ensure timely, accurate processing in a fast-paced environment.

This role emphasizes analytical thinking, sound judgment, and strong communication as you gather data, assess eligibility, and deliver high-quality service aligning with company standards.

Qualifications

Bachelor's degree preferred or equivalent experience.
Analytical skills to apply rules and make independent decisions.
Excellent written and oral communication with confidentiality.
Proficient in computer skills and various software packages.
Ability to work accurately with speed and flexibility in a team or solo setting.
Strong organization to prioritize and meet deadlines.
Agility to manage multiple tasks in a changing environment.
Comfortable making underwriting decisions when information is incomplete or complex.
Able to connect data points, think critically, and avoid delays.
Demonstrates accountability while seeking guidance when appropriate.

Responsibilities

Build relationships with advisors, customers, and internal partners to support insurance applications.
Communicate with customers and professionals to answer questions and provide updates.
Guide advisors on applications, coverage considerations, and requirements.
Review inquiries and information to determine eligibility and needed data.
Collaborate with internal and external teams to gather information and resolve issues.
Deliver high-quality service while ensuring accuracy and efficiency.

Skills

Analytical skills

Communication

Decision making

Attention to detail

Data analysis

Teamwork

Adaptability

Critical thinking

Problem solving

Underwriting knowledge

Education

Bachelor's degree preferred or equivalent

Tools

Office suite

Insurance software

Job description

Summary

Builds strong relationships with financial advisors and internal business partners to support the insurance application process. Uses critical thinking and sound judgment to make informed decisions while providing excellent service. Ensures work is completed accurately, efficiently, and in accordance with department standards in a collaborative, fast-paced environment.

Summary

Primary Duties & Responsibilities

Builds strong relationships with financial advisors, customers, and internal business partners to support the insurance application process.
Communicates with customers and financial professionals to answer questions, provide updates, and ensure a positive experience throughout the application process.
Serves as a resource for financial advisors by providing guidance on insurance applications, coverage considerations, and application requirements.
Reviews preliminary inquiries and available information to help determine whether an application may be eligible for insurance coverage and identify any additional information that may be needed.
Collaborates with internal teams and external partners to gather information, resolve issues, and support timely decision-making.
Delivers responsive, high-quality service while ensuring work is completed accurately and efficiently.

Underwriting

Reviews insurance applications and customer information to help determine eligibility and coverage options.
Evaluates financial, health, and occupational information using company guidelines and training.
Manages applications throughout the review process, gathering information and tracking outstanding requirements.
Communicates with financial advisors and business partners to explain decisions and answer questions.
Collaborates with medical, technical, and operational teams to support accurate and timely decisions.
Uses a variety of information sources to assess applications and make informed recommendations.
Ensures compliance with company policies, regulatory requirements, and quality standards.
Meets productivity and quaility goals while supporting process improvements and resolving issues as they arise.

Qualifications

A bachelor's degree preferred or equivalent combination of education and experience.
Analytical skills with the ability to make independent decisions and apply sound judgment in the application of rules.
Excellent written and oral communication skills with the ability to handle confidential information, exercise tact, diplomacy, and resourcefulness.
Proficient in computer skills and using various software packages.
Ability to work accurately while maintaining speed and flexibility in a team and independent production environment.
Highly organized and the ability to establish priorities and meet deadlines.
Displays agility to manage multiple tasks and adapt in a changing work environment.
Comfortable making timely, well-reasoned underwriting decisions in situations where information may be incomplete, complex, or open to interpretation.
Able to connect multiple data points, think critically through grey areas, and solve complex problems without falling into delayed decision making.
Demonstrates accountability by seeking guidance when appropriate while confidently making and owning final decisions.

Candidates must successfully complete and pass any required testing.

Compensation Range

Pay Range - Start:
$60,880.00

Pay Range - End:
$91,320.00

Structure 110
$66,960.00 USD - $100,440.00 USD

Structure 115
$70,000.00 USD - $105,000.00 USD

We believe in fairness and transparency. It’s why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do.

Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills

Underwriting Ecosystem (NM) - Beginner, Mortality, Morbidity, & Risk Analysis (NM) - Beginner, Technical & Digital Acumen (NM) - Intermediate, Customer Support (NM) - Beginner, Negotiation & Managing Objection (NM) - Beginner, Adaptive Communication (NM) - Beginner, Underwriting Practices (NM) - Beginner, Insurance Acumen (NM) - Beginner, Consulting (NM) - Intermediate, Information Gathering (NM) - Beginner, Learning Agility & Critical Thinking (NM) - Intermediate, Decision Making (NM) - Intermediate, Attention to Detail (NM) - Beginner, Information Optimization (NM) - Beginner, Reasoning (NM) - Beginner, Change Adaptability (NM) - Intermediate, Customer Centricity (NM) - Beginner, Data Application (NM) - Beginner

FIND YOUR FUTURE

We’re excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.