Disability Claims Operations Lead (Remote)

Dane Street; United States; Remote; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

Voluntary life insurance

Hospital indemnity

Critical illness

Accident indemnity

Pet insurance

Basic life insurance

Short-term disability

Long-term disability

Paid time off

401k with company match

Remote workspace Apple equipment

Job summary

Dane Street is seeking a Disability Operations Supervisor to lead a disability claims team, ensuring quality service and regulatory compliance. The role emphasizes team guidance, training, and performance improvement.

Ideal candidates have a background in healthcare/insurance and disability claims processing, with strong leadership and communication skills to drive client satisfaction and operational excellence.

Qualifications

• Experience in a healthcare and/or insurance setting preferred.
• Disability claims processing experience highly desirable.
• Strong leadership and communication skills; data analysis, problem solving, and decision making abilities.

Responsibilities

• Supervise daily operations of the disability claims team, assign cases, and manage performance.
• Oversee scheduling, quality assurance, and administrative functions to address intakes promptly.
• Train, mentor, and develop team members to meet goals and drive client satisfaction.
• Monitor KPIs, identify process improvements, and collaborate with other departments.

Skills

Leadership

Communication

Data analysis

Problem solving

Decision making

Education

Associate's/Bachelor's Degree

Job description

Dane Street is seeking a Disability Operations Supervisor to lead a disability claims team, ensuring quality service and regulatory compliance. The role emphasizes team guidance, training, and performance improvement.

Ideal candidates have a background in healthcare/insurance and disability claims processing, with strong leadership and communication skills to drive client satisfaction and operational excellence.