Disability Case Manager

Elevate Patient Financial Solutions®; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

Elevate Patient Financial Solutions is seeking a Social Security Disability Case Manager to provide expert support in building accurate case files for the SSD process. This remote, full-time role involves conducting phone interviews, reviewing documentation, and coordinating with clients and the Social Security Administration. Candidates should have a high school diploma and relevant experience in case management or customer service, with strong communication skills and attention to detail.

Benefits

Medical, Dental & Vision Insurance

Retirement Benefits

15 days of PTO

7 paid Holidays

Employee referral bonus program

Career Growth opportunities

Qualifications

• 3+ years of similar work experience in Case Management and/or Customer Services.
• Ability to manage a caseload and organize work systematically.
• Willingness to work as part of a team.

Responsibilities

• Complete phone interviews to obtain necessary information for case screenings.
• Review and assess client eligibility for Social Security Disability benefits.
• Coordinate with clients and medical treatment sources.

Skills

Interpersonal skills

Communication

Attention to detail

Education

High school diploma or GED

Associate's/Bachelor’s Degree

Job description

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Elevate Patient Financial Solutions provided pay range

This range is provided by Elevate Patient Financial Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$25.00/hr - $25.00/hr

London Eligibility, an Elevate Patient Financial Solutions company, has an exciting career opportunity available as a Social Security Disability Case Manager. This position will be remote based. The Full Time schedule for this role will be 8am-5pm, Monday-Friday with flexibility as needed.

The principal responsibilities of the Social Security Disability Case Manager are centered on providing clients with support and expertise to build complete and accurate case files for the SSD process.

Role And Responsibilities

• Complete phone interviews to obtain necessary information for Social Security Disability case screenings and applications.
• Review the Social Security Disability process and documents with clients, setting expectations and encouraging ongoing communication.
• Review all provided documentation and screening details and provide an accurate assessment of the client’s eligibility for Social Security Disability benefits.
• Obtains a thorough list of all treating sources to obtain medical documentation not yet provided.
• Coordinate with clients, medical treatment sources, and the Social Security Administration.
• Coordinate Disability Determination Services to provide all applicable medical and other documentation.
• Enter all pertinent information into the case management system, including data entry and scanning/sorting of all case documents.
• File all paperwork with Social Security in a timely manner that complies with Social Security guidelines.
• Communicate via in-person meetings, telephone conversations, and email with all clients, the government, and coworkers in a professional manner.
• Support management team, coworkers, and customers with regular and predictable attendance.
• Perform other duties as assigned by leadership
  
  
  

Qualifications And Education Requirements

• High school diploma or GED required.
• Associate's/Bachelor’s Degree preferred.
• 3+ years of similar work experience in Case Management and/or Customer Services experience with Social Security Administration disability or similar human services experience.
• Superior interpersonal skills and the ability to communicate effectively in writing and verbally.
• Ability to follow complex instructions and procedures.
• Ability to manage a caseload and to organize work in a systematic and efficient fashion.
• Ability to pay close attention to detail.
• Willingness to work as part of a team.
• Remote and Hybrid positions require home internet connections that meet the company’s upload and download speed criteria.
  
  
  

Benefits:

We believe in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.

• Medical, Dental & Vision Insurance
• Retirement Benefits
• 15 days of PTO
• 7 paid Holidays
• 2 Floating holidays
• 1 Elevate Day (floating holiday)
• Employee referral bonus program
• Teamwork: We believe in teamwork and having fun together
• Career Growth: Gain great experience to promote to higher roles
  
  
  

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage.

The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

ElevatePFS is an Equal Opportunity Employer

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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