Disability Benefits Coordinator — Temp with Potential Full-Time

University of Southern California; Glendale (CA); On-site; USD 42,705 - 45,460; Full time

Job summary

The University of Southern California is seeking a Disability Payment Coordinator to support timely calculation and issuance of STD, LTD, and parental leaves, while ensuring policy compliance and program efficiency. The role collaborates with Payroll, Benefits, EDD, HR Service Center, and outside partners; exercises auditing, training, and process improvements in Workday.

This is a temporary position with potential to become full-time, offering an opportunity to contribute to USC's disability

Qualifications

• Bachelor's degree required; related disability claims experience preferred.
• 2 years of working experience required.
• Directly related disability experience.
• Knowledge of and ability to interpret regulations and policies and procedures.
• Strong communication and interpersonal skills.
• Background in disability management.

Responsibilities

• Assists in the administration of disability payments. Coordinates with internal and external organizations for the calculation and issuance of disability benefit payments for short term disability, long term disability, paid family leave and faculty paid parental leave.
• Liaises with University Payroll Services, Benefits Office, EDD, HR Service Center and the third-party administrator to ensure payments and benefits are up-to-date. Coordinates on-cycle and off-cycle disability payments for monthly and biweekly employees.
• Collaborates with campus partners to facilitate USC's Paid Parental Leave Program for faculty and staff. Communicates eligibility requirements to verify accuracy and completion of forms, and coordinates benefit payments.
• Facilitates the auditing of disability payments. Makes any necessary corrections via Workday or third-party administrator to maintain accuracy by processing adjustments such as overpayments and late payments.
• Provides training to co-workers regarding auditing, calculating and processing disability benefits in Workday. Partners with the third-party administrator to ensure the University complies with state-mandated rules and regulations.
• Investigates and resolves disability matters through research, data collection and review of options. Establishes and verifies history of payments, eligibility of benefits and course of action to resolve disability issues.
• Review and provides input on relevant policies and procedures.
• Advises and provides consultative services to employees and HR Partners on policies and procedures, including appropriate plan interpretation and administration of disability benefits.

Skills

Disability and payroll experience

Strong communication skills

Interpersonal skills

Disability management background

Regulations interpretation

Disability claims experience

Workday experience

Education

Bachelor's degree

Job description

The University of Southern California is seeking a Disability Payment Coordinator to support timely calculation and issuance of STD, LTD, and parental leaves, while ensuring policy compliance and program efficiency. The role collaborates with Payroll, Benefits, EDD, HR Service Center, and outside partners; exercises auditing, training, and process improvements in Workday.

This is a temporary position with potential to become full-time, offering an opportunity to contribute to USC's disability