Disability and Accessibility Resources - Assistant Director

West Michigan Hispanic Chamber of Commerce; Holland, Northern (MI, KY); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Hope College Disability & Accessibility Resources seeks an Assistant Director to lead accommodations and services for students with disabilities. The role collaborates with campus departments to create accessible learning environments and oversees testing, note-taking, CART/CPRINT, and related services.

The position requires a Master's degree and experience in higher education disability services, with strong communication and organizational skills.

Qualifications

• Thorough knowledge of disability categories and accommodations.
• Excellent written and verbal communication skills.
• Ability to work with diverse campus partners and departments.
• Strong organizational and analytical abilities.
• Handling confidential information with diplomacy.

Responsibilities

• Assist students with accommodations and eligibility determinations.
• Advise students on disability services and request processes.
• Collaborate with faculty and staff regarding disability regulations.
• Coordinate with CAPS, Health Center, Residential Life for accessibility services.
• Maintain records and develop documentation procedures.

Skills

Disability knowledge

Communication skills

Collaboration

Organizational skills

Confidentiality

Education

Master's degree in a related field

Tools

Assistive technology

Job description

Disability and Accessibility Resources - Assistant Director

Position Title Disability and Accessibility Resources - Assistant Director

Classification Title Administrative Full Time (.75-1.0 FTE)

Department Disability & Accessibility Resources

Job Description

The Assistant Director assists students with diagnosed or potential disabilities to integrate fully into the academic, residential, and co-curricular life of the college, collaborating with campus departments and programs to support students’ holistic development. The Assistant Director provides leadership for the College’s efforts to ensure an accessible learning and living environment for students with disabilities. The Assistant Director will develop and implement disability related accommodations and services and collaborate to ensure, in partnership with multiple campus departments and offices, access to education and programs offered to enrolled students. This is a 1.0 FTE (40 hours/week), 12-month position.
Direct Service to Students and Families:

• Works with students to determine eligibility for accommodations and the necessity and type of appropriate and reasonable accommodations;
• Advises enrolled and prospective students regarding the College’s disability services and steps for requesting accommodations;
• Follows up with students to evaluate the appropriateness of the accommodations that were provided;
• Consults with faculty and administration regarding disability law regulations;
• Assists students in developing relational and communication skills, self-advocacy, effective self-management and organizational skills, as well as learning strategies;
• Connects students to resources on- and off-campus to encourage success in the college environment.

Collaboration with On and Off-Campus Partners:

• Collaborates and consults with faculty, staff, and campus partners regarding student welfare;
• Coordinates with Counseling and Psychological Services (CAPS), Creative Dining, the Health Center, Residential Life, and other departments to provide reasonable accommodations and services to students with disabilities;
• Consults and collaborates with students’ off-campus providers to secure documentation and recommendations as necessary.

Training and Support:

• Facilitates communication between students and faculty or students and Residential Life/Housing on particular academic and housing accommodations, respectively, approved for students with disabilities;
• Provides consultation and training for staff, faculty, and student leaders regarding disabilities;
• Willing to learn, work with, and recommend appropriate assistive technology and additional resources to assist students.

Administrative Functions:

• Oversees specific academic services, including test proctoring, note-taking services, CART/CPRINT, captioning, etc.
• Keeps individual records of all student and family communication, decisions, and actions taken;
• Creates forms and procedures for systematic documentation, administrative ease, and record keeping;

Additional Functions:

• Respect and maintain confidentiality, parameters of operation, professional protocols, and individual privacy;
• Provide a high level of service and responsiveness to students and their families and faculty/staff;
• Perform other duties as assigned by the supervisor;
• Committee work may be added based on a specific need of the College.

Qualifications

• Thorough knowledge of all broad categories of disabilities (learning, mobility, sensory, medical, psychiatric, cognitive) and the reasonable accommodations that might apply.
• Demonstrated knowledge of diagnostic tests and the ability to interpret results.
• Familiarity with a variety of types of disability documentation and arranging reasonable accommodations.
• Basic knowledge of Section 504 of the Rehabilitation Act of 1973 as amended, the ADA of 1990, and the ADAAA of 2008, as well as Michigan disability laws and regulations.
• Excellent written and verbal communication skills, with the ability to present to racially, ethnically, and socioeconomically diverse communities.
• Ability to work cooperatively with a variety of departments on campus.
• Strong organizational and analytical skills.
• Strong interpersonal communication skills and the ability to work across campus.
• The ability to understand the needs of the campus and work collaboratively with students, faculty, and staff
• The ability to handle confidential and sensitive situations with diplomacy and sound judgment.
• Supportive of the Hope College mission statement.
• A minimum of a Master’s degree, preferably in Rehabilitation Counseling, Education, Special Education, or other related field.

Preferred qualifications:

• A minimum of three to five years of experience working in disability services in Higher Education.
• Working knowledge of assistive technology software and devices.

Physical Demands

This position requires remaining in a sitting or standing position for frequent periods of time; uses office machinery such as a computers, printers, copy machines; Occasionally involves moving items over 10 pounds; frequently will move between different offices/workspaces/buildings; and requires effective communication abilities. In the case of temporary or permanent condition(s) that require(s) accommodation(s), reasonable accommodation(s) may be requested.

Pre-employment Screenings

All offers of employment are contingent upon a background check. Some positions may have position specific requirements, such as education/licensure/certification verification, a physical, drug screening, credit checks and/or transportation record review.

Posting Number 2026-029SR

Job Posting Open Date 09/15/2026

Job Posting Close Date 10/02/2026

Open Until Filled No

Is this position available for sponsorship No

Additional Postings available from Hope College